Service Coordinator / Customer Service Coordinator (Office Position)
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$18-$20/hour
Benefits
Paid Vacation
Career Development
401k Matching/Retirement Savings
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Training & development
Service Coordinator / Customer Service Coordinator (Office Position)
Pay: $18–$20 per hourJob Type: Full-TimeSchedule: Monday–FridayLocation: [City, State] (In-Office)
Overview:
Zinga’s is hiring a Service Coordinator to manage the flow of service jobs from start to finish. This role ensures every job has complete and accurate information, while coordinating between our installation team and customers.
This is a fast-paced, detail-driven office role where follow-through and communication are critical to success.
Key Responsibilities:
- Gather, verify, and organize all required information for service jobs
- Communicate with installation teams to obtain missing or updated details
- Provide timely and accurate updates to customers
- Ensure service jobs move forward without delays or gaps
- Track job progress and maintain accurate records
- Follow up consistently until each job is completed correctly
Day-to-Day Work Includes:
- Making calls to field technicians to confirm job details
- Updating customer records and service notes
- Communicating with customers about timelines and expectations
- Identifying and resolving missing information quickly
- Managing multiple service jobs at once
Requirements:
- 1+ year of customer service, administrative, or coordination experience preferred
- Strong phone and communication skills
- High attention to detail and organization
- Ability to multitask in a fast-paced environment
- Comfortable working fully in an office setting
- Reliable and consistent attendance
What We’re Looking For:
- Someone who takes ownership and follows through on every task
- A strong communicator who can confidently speak with both customers and technicians
- A problem-solver who doesn’t let details slip through the cracks
- A dependable team member who keeps things moving
Why Zinga’s:
- Competitive hourly pay ($18–$20/hour)
- Full-time, stable office position
- Clear expectations and structured processes
- Opportunity for growth and advancement
Apply Today:
If you are organized, proactive, and take pride in getting the details right, apply today and join a team that values accountability and execution.
Compensation: $18.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Zinga’s has been in business for over 25 years and has grown 25% year over year! How did we do that? Simple, we’ve put our customer first. We genuinely love our customers and giving them great service. We want to wow our customers and when you wow your customers they give great referrals. Over 1/3 of new business comes from word of mouth referrals. Our team is comprised of the best of the best. We hire people who want to love others, and put their customers first.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Service Coordinator / Customer Service Coordinator (Office Position) Jobs at ZINGAS Blinds Shutters Shades
What is the work location for this position at ZINGAS Blinds Shutters Shades?
This job at ZINGAS Blinds Shutters Shades is located in Indianapolis, Indiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ZINGAS Blinds Shutters Shades?
Candidates can expect a pay range of $18–$20 per hour for this role.
What employment applies to this position at ZINGAS Blinds Shutters Shades?
ZINGAS Blinds Shutters Shades lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at ZINGAS Blinds Shutters Shades?
ZINGAS Blinds Shutters Shades is looking for a candidate with "Entry-level" experience level.
What benefits are offered by ZINGAS Blinds Shutters Shades for this role?
ZINGAS Blinds Shutters Shades offers following benefits: Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at ZINGAS Blinds Shutters Shades?
You can apply for this role at ZINGAS Blinds Shutters Shades either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.