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Service Department BDC Representative Customer Service (entry level appointment scheduler)

Your Auto GiantWesley Chapel, Florida
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Paid Vacation

Job Description

Join our team at Hyundai, Mazda and Chevrolet of Wesley Chapel!

We are a busy car dealership in the Wesley Chapel area looking for the right individuals to fill full time positions in our Service BDC. (Great benefits available after 90 days.)Daily tasks would include but are not limited to; answering inbound phone calls and tending to customer needs for their vehicles via phone, following up with customer requests from our website via phone, email and text, scheduling service appointments, outbound customer retention phone calls as well as general clerical duties.Requirements:

  • Clear, cordial phone etiquette.
  • Ability to work well in a busy high stress environment.
  • Team player, while also being able to work independently.
  • Great listening and problem solving skills.
  • MUST be great at multi-tasking.
  • Ability to self-start and complete tasks in a timely manner with little to no supervision.
  • MUST be responsible, mature and have a positive attitude.
  • Be prepared and on time, have great attendance.
  • Microsoft Office skills are a plus, must be proficient with email and data entry.
  • Automotive knowledge is a huge plus but not necessarily required.
  • Training takes place in New Port Richey office.

Mandatory background, driver’s license and drug test.

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FAQs About Service Department BDC Representative Customer Service (entry level appointment scheduler) Jobs at Your Auto Giant

What is the work location for this position at Your Auto Giant?
This job at Your Auto Giant is located in Wesley Chapel, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Your Auto Giant?
Employer has not shared pay details for this role.
What employment applies to this position at Your Auto Giant?
Your Auto Giant lists this role as a Full-time position.
What experience level is required for this role at Your Auto Giant?
Your Auto Giant is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Your Auto Giant for this role?
Your Auto Giant offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Your Auto Giant?
You can apply for this role at Your Auto Giant either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.