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Service Department Cashier/BDC Associate

Salt Lake Valley ChevroletSouth Salt Lake, Utah

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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Paid Holidays

Job Description

Salt Lake Valley Chevrolet in West Valley and Salt Lake Valley GMC Buick in South Salt Lake are both looking to hire a customer service driven Business Development Center teammate to schedule customer appointments, route incoming phone calls, and process payments.

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments.
  • Take customer payments and invoice Service and Parts customers.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
  • Scan finalized invoices into our electronic filing system.

Benefits for Full Time Employees

  • Medical and Dental after within 90 days
  • Holiday pay after 6 months of employment
  • Vacation/PTO available at 6 months
  • 401(k) Plan with employer contribution/match after 1 year of service
  • Opportunities for advancement with multiple locations
Qualifications
  • English and Spanish Fluency preferred
  • Dependable and motivated a must
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Service Department Cashier/BDC Associate Jobs at Salt Lake Valley Chevrolet

What is the work location for this position at Salt Lake Valley Chevrolet?
This job at Salt Lake Valley Chevrolet is located in South Salt Lake, Utah, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Salt Lake Valley Chevrolet?
Employer has not shared pay details for this role.
What employment applies to this position at Salt Lake Valley Chevrolet?
Salt Lake Valley Chevrolet lists this role as a Full-time position.
What experience level is required for this role at Salt Lake Valley Chevrolet?
Salt Lake Valley Chevrolet is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Salt Lake Valley Chevrolet for this role?
Salt Lake Valley Chevrolet offers following benefits: Health Insurance, Dental Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Salt Lake Valley Chevrolet?
You can apply for this role at Salt Lake Valley Chevrolet either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.