Service Desk Analyst

TEEMABend, OR

$25 - $25 / hour

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Overview

Remote

On-site

Compensation

$25-$25/hour

Job Description

Service Desk Analyst

Are you a customer-focused technology professional who enjoys solving problems and helping people? We are seeking a Service Desk Analyst to join a fast-paced enterprise support team. This is an excellent opportunity for someone with early-career IT support experience who wants to strengthen their technical skills while working in a collaborative, service-driven environment.

What You’ll Do

Provide responsive technical support to end users by phone and other support channels.
Troubleshoot password resets, login problems, and account-access issues.
Diagnose and resolve basic hardware and peripheral problems involving keyboards, mice, monitors, printers, and related equipment.
Assist users with Windows-based troubleshooting and common desktop-support issues.
Deliver professional, friendly, and efficient customer service while documenting and resolving technical concerns.
Escalate more complex issues when appropriate.

What We’re Looking For

At least 1 year of customer service, help desk, or technical support experience.
Strong verbal communication and phone-support skills.
Hands-on experience troubleshooting PCs and common peripherals.
Familiarity with Windows environments and desktop technical support.
Experience with Google Workspace, including Gmail, Docs, Sheets, and Slides.
Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Energetic, dependable, and service-oriented approach to supporting users.
Ability to communicate technical information clearly to non-technical users.

Schedule

Various shifts are available Monday through Saturday, with schedules ranging between 5:00 AM and 9:00 PM.

This is a great opportunity to build your IT support career, gain enterprise-level experience, and become part of a team focused on delivering an outstanding end-user experience.

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FAQs About Service Desk Analyst Jobs at TEEMA

What is the work location for this position at TEEMA?

This job at TEEMA is located in Bend, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at TEEMA?

Candidates can expect a pay range of $25–$25 per hour for this role.

What employment applies to this position at TEEMA?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at TEEMA?

You can apply for this role at TEEMA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.