Service Finance Account Manager

Truist BankBoca Raton, Florida

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Overview

Schedule

Part-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for servicing and retaining Service Finance dealer relationship by managing their daily pipeline and providing education on program or process enhancements.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Maintain dealer relationships by providing a high level of customer service.Provide dealers with friendly, courteous and accurate verbal and written communication.

Utilize enterprise supported sales management systems to document pertinent dealer information: contact information, number of sales reps, annual revenue, finance volume, and previously used lenders.Utilize company sales training, scripts, and strategy to retain performing dealers.

Update and train dealers on changes to procedures or programs.Act as liaison between other departments within Service Finance.

Perform other related duties and assignments as required and as assigned by supervisor or manager

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent educationKnowledge of customer service, sales and consumer finance is essential

Strong verbal and written communication skillsExcellent organizational skills

Excellent customer service skillsAbility to multitask and work in a fast paced environment

Willingness to learn and train peersPositive and professional attitude

Demonstrated proficiency in Microsoft applications and previous CMS experience

Preferred Qualifications:Bachelor’s degreeOTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting/Standing/Walking/Bending/Lifting

Sitting (if checked, indicate frequency)

Constantly (More than 50% of the time)

Standing (if checked, indicate frequency)

Occasionally (Less than 25% of the time)

Walking (if checked, indicate frequency)

Frequently (25% - 50% of the time)

 Bending (if checked, indicate frequency)

Occasionally (Less than 25% of the time)

Lifting (if checked, indicate pounds)

Up to 10 lbs.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel (Must select one)

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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FAQs About Service Finance Account Manager Jobs at Truist Bank

What is the work location for this position at Truist Bank?

This job at Truist Bank is located in Boca Raton, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Truist Bank?

Employer has not shared pay details for this role.

What employment applies to this position at Truist Bank?

Truist Bank lists this role as a Part-time position.

What experience level is required for this role at Truist Bank?

Truist Bank is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Truist Bank for this role?

Truist Bank offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Truist Bank?

You can apply for this role at Truist Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.