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Service Manager (Heavy Equipment)

D2B GroupsLebanon, IN
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Overview

Schedule
Full-time
Education
Engineering (PE)
Career level
Director
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

As a Service Manager for Heavy Equipment you will be responsible for overseeing the service operations and ensuring top-quality maintenance and repair services for our heavy machinery. Your role will involve managing a team of skilled technicians, optimizing workflow efficiency, and ensuring that service goals are met while maintaining high standards of safety and customer satisfaction.

Your key responsibilities will include scheduling service jobs, managing inventory, ensuring compliance with industry standards, and maintaining strong communication with customers to address their needs and concerns effectively. Additionally, you will be accountable for training and developing team members, implementing best practices, and driving continuous improvement initiatives within the service department.

The ideal candidate will possess significant experience in heavy equipment service management, strong leadership skills, and a customer-focused approach. If you thrive in a fast-paced environment and are committed to providing exceptional service, we welcome you to join our team!

Requirements

  • Bachelor's degree in Engineering, Business Administration, or related field preferred
  • 5+ years of experience in service management, specifically with heavy equipment
  • Strong leadership ability with experience managing a team
  • Excellent communication and troubleshooting skills
  • Proficient in service management software and relevant technologies
  • Ability to analyze performance metrics and implement improvements
  • Customer-oriented mindset with a commitment to service excellence
  • Knowledge of heavy equipment repair and maintenance practices

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Company Truck
  • Uniforms
  • Tool Loan Policy

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FAQs About Service Manager (Heavy Equipment) Jobs at D2B Groups

What is the work location for this position at D2B Groups?
This job at D2B Groups is located in Lebanon, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at D2B Groups?
Employer has not shared pay details for this role.
What employment applies to this position at D2B Groups?
D2B Groups lists this role as a Full-time position.
What experience level is required for this role at D2B Groups?
D2B Groups is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by D2B Groups for this role?
D2B Groups offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at D2B Groups?
You can apply for this role at D2B Groups either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.