Service Manager - Philpott Motors
Sonic Automotive, Inc.Nederland, TX
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development
Job Description
Job Description
Summary:
We are seeking an experienced Service Manager for Philpott Motors. The ideal candidate will oversee daily operations of the service department, ensuring exceptional customer satisfaction and leading the team to achieve performance goals.
Duties and Responsibilities:
- Lead and manage the service team, including service advisors and technicians, to maintain high levels of performance and customer service.
- Develop and implement service department processes to optimize efficiency and workflow.
- Ensure accurate and timely completion of service documentation, including repair orders and warranty claims.
- Monitor and analyze department KPIs to drive improvement and maximize profitability.
- Provide training, development, and mentorship to service team members.
- Maintain compliance with all dealership policies, procedures, and industry regulations.
- Oversee the scheduling of work, staff shifts, and labor management to control costs.
- Address customer concerns promptly and strive to exceed expectations for service quality and satisfaction.
- Collaborate with other dealership departments to promote a cohesive work environment.
- Forecast department goals, manage budgets, and align operations with overall dealership objectives.
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FAQs About Service Manager - Philpott Motors Jobs at Sonic Automotive, Inc.
What is the work location for this position at Sonic Automotive, Inc.?
This job at Sonic Automotive, Inc. is located in Nederland, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Sonic Automotive, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Sonic Automotive, Inc.?
Sonic Automotive, Inc. lists this role as a Full-time position.
What experience level is required for this role at Sonic Automotive, Inc.?
Sonic Automotive, Inc. is looking for a candidate with "Director" experience level.
What benefits are offered by Sonic Automotive, Inc. for this role?
Sonic Automotive, Inc. offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Sonic Automotive, Inc.?
You can apply for this role at Sonic Automotive, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.