Service Office Associate

BrandSourceTexarkana, Texas

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Benefits:

401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance

Lafferty’s is a family‑owned and locally operated home center and appliance retailer, proudly serving the Texarkana area for over 50 years. What began as a small appliance repair business has grown into a trusted destination for appliances, furniture, mattresses, and home services. Lafferty’s is known for exceptional customer service, knowledgeable staff, and a strong commitment to the community. The Summerhill service office plays a key role in supporting customers by handling service requests, dispatching calls, and coordinating with our field teams to ensure smooth operations.

Position: Service Office Associate – Accounts Receivable FocusLocation: Texarkana, TX

About the Role: We’re looking for a motivated and organized individual to join our team. This role is a mix of clerical, customer service, and administrative assistant responsibilities, with a primary focus on accounts receivable. You’ll be the friendly voice on the phone, the helpful face for our clients, and the organized hand behind dispatching calls to our sales and service teams.

Key Responsibilities:

Manage accounts receivable and maintain accurate records
Answer phones and assist with customer service inquiries
Take and dispatch calls efficiently
Meet with clients in person as needed
Perform general clerical tasks to support the office
Communicating with incoming electronic service requests

Ideal Candidate:

Strong organizational and communication skills
Friendly, professional, and customer-focused
Comfortable multitasking and working in a fast-paced environment
Experience with clerical work, accounts receivable, or customer service is a plus

Why Join Lafferty Home Center?

Friendly and supportive team environment
Opportunity to grow and develop your skills
Serve the Texarkana community with a trusted local business

If you’re ready to be part of a team that values service, professionalism, and community, we want to hear from you!

Compensation: $35,000.00 per year

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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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FAQs About Service Office Associate Jobs at BrandSource

What is the work location for this position at BrandSource?

This job at BrandSource is located in Texarkana, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at BrandSource?

Employer has not shared pay details for this role.

What employment applies to this position at BrandSource?

BrandSource lists this role as a Full-time position.

What experience level is required for this role at BrandSource?

BrandSource is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at BrandSource?

You can apply for this role at BrandSource either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.