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Service Receptionist / Customer Service / Cashier

ColumbiaColumbia, South Carolina
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

SUMMARY

CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients.

What You Do:

  • Responsible for greeting all customers in a polite and friendly manner
  • Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels
  • Solicit positive social media responses and reviews
  • Responsible for accepting payment for completed service work and balancing receipts at the end of shift
  • Responsible for restocking refreshments, food, and lobby materials in the customer lounge
  • Responsible for keeping the lounge area neat and inviting during business hours

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • Strong organizational skills

Compensation and benefits:

  • Base pay is hourly and determined by your skills, experience and performance
  • Medical, Dental and Vision Plans
  • Vacation Time
  • 401k Plan
  • Paid training
  • Vehicle purchase discounts

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FAQs About Service Receptionist / Customer Service / Cashier Jobs at Columbia

What is the work location for this position at Columbia?
This job at Columbia is located in Columbia, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Columbia?
Employer has not shared pay details for this role.
What employment applies to this position at Columbia?
Columbia lists this role as a Full-time position.
What experience level is required for this role at Columbia?
Columbia is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Columbia for this role?
Columbia offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Columbia?
You can apply for this role at Columbia either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.