Service Sales And Campaign Manager Emea - Business Partner Management

The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval, and distribution systems. With more than 3,000 employees worldwide, we develop and produce logistics solutions used across a wide range of sectors, including industrial manufacturing, retail, and administrative environments.

Kardex Business Partner Management (BPM) is an independent unit within Kardex Remstar that serves end‑customer markets through business partners, operating as an indirect sales channel. The Service Sales and Campaign Manager is the wingman/wingwoman of our Sales people in the different regions across EMEA boosting after sales.

• Influence how we conduct business across the EMEA with our most strategic and high‑value distributors and partners with focus on after sales and service
• Contribute directly to achieving over €200M in growth by 2030, playing a key role in our journey towards our global growth plan.
• Be an integral part of the Kardex success story and help drive the future of intralogistics.

Your tasks

As a Service Sales and Campaign Manager (SSCM), you promote and proactively sell the Service Product Portfolio in our five growth pillars:

• Hardware & software contracts

• Spare parts

• Midlife upgrades

• Machine replacements

• Software upgrades

• Proactive, insight‑driven growth management- Drive profitable Lifecycle Services (LCS) - After Sales growth through structured customer engagement, opportunity identification, and lifecycle‑based triggers.

• Opportunity and pipeline development- Classify customers, analyse the installed base, manage partner pipelines, and ensure consistent qualification, follow‑up, and offer alignment.

• Partner enablement and performance steering- Equip and support partners through training, coaching, certifications, and regular business reviews to ensure capability, consistency, and growth.

• Campaign and collateral execution- Lead targeted sales campaigns (e.g., modernisation initiatives) and ensure partners have access to up‑to‑date sales materials, technical documentation, and pricing.

• Cross‑functional and commercial leadership- Collaborate with internal teams, support commercial clarifications (including terms, conditions, and pricing), and role‑model effective lifecycle selling behaviours.

Your profile

• Strong technical and commercial foundation- Technical bachelor's degree (or equivalent experience) combined with business acumen; mechanical background preferred.

• Proven customer‑facing and sales experience - profund experience in Customer Service, technical departments, or sales, demonstrating confidence in handling enquiries and preparing offers.

• Sales excellence and mindset- Hungry, opportunity‑oriented approach with a relentless drive to achieve results; familiarity with SPIN Selling, Korn Ferry tools, or Trusted Advisor concepts is a plus.

• Customer‑centric communicator- Excellent communication and presentation skills in multicultural environments, supported by a growth mindset and strong sense of ownership.

• Operational readiness and tool proficiency- Skilled in Microsoft Office, Salesforce, and SAP; willing to travel internationally, holds a car licence, and is proficient in business English (additional languages such as Arabic are an advantage).

We offer:

• Long-term prospects: A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment

• Valuable support: Great team spirit, elaborate onboarding and a wide range of training opportunities in our own academy at the Bellheim site as well as an Employee Assistance Program (Lyra)

• Tangible added value: Flexible working hours, annual vacation on behalf of the respective country regulations

• Visible benefits: Attractive salary, company pension plan and capital-forming benefits - depending on location

• Attractive extras: Corporate benefits, company and team events,

Ready to join? Apply now and start your journey with us!

If you're a visionary leader who thrives on building, leading, and delivering results at scale - we'd love to hear from you.

Please send us your application with a possible start date via our career page. If you have any questions, please contact Veronika Wieland-Kolumban by phone +49 (8283) 999216 .