Service Tech/Advisor - Part Time, Full Time, Seasonal

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Fort Wayne

Summary

Job Description

The Bicycle Building position will assemble all bicycle sold at our retail locations. As new bicycles arrive at the store, the builder would be responsible for maintaining assembly schedules and quality inspections. A fast learning and excited individual would aid in proper inventory management to ensure that the sales staff was supplied accurate information regarding currently built product.

Position Responsibilities

• Learn the proper Point of Sale practices that relate to bicycle building.
• Work directly with Service Managers to develop quality bicycle builds and expectations.
• Efficiently complete daily work schedules and tasks.

Performance expectations:

• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to:
• Complete Daily Task List assignments.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians

What you will bring to the job:

• A positive, "get stuff done", attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.
• A willingness to be flexible with daily tasks and department assignments.
• An understanding that the needs of the business are Our First Priority.

Trek Benefits

• Flexible and fun company culture
• Competitive health care -- PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish