Service Technician - Home Medical Equipment (Full-Time, Temporary, Days)

Compensation range:

Your rate of pay will be based on applicable experience

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

This is a temporary position

POSITION SUMMARY:

The HME Service Technician supports the department by setting up equipment in patient’s homes and educating them on the proper use and maintenance of their equipment.  The HME Service Technician is responsible for maintaining a clean, efficient and organized warehouse. This position further supports the department by maintaining, cleaning, testing, and repairing equipment in accordance with manufacturer recommendations. 

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

Six months customer service experience

Desired:

Previous experience in testing and repairing medical equipment used in the home

LICENSE / CERTIFICATION:

Minimum:

Current California Driver’s License

Eligible to be insured under the Medical Center’s Liability Policy with DMV Report (and minimum

age 21)

Must pass the Exemptee License test within 6 months of hire or transfer (department tracks)

(Current employees have until March 1, 2023)

SKILLS / KNOWLEDGE / ABILITIES:

Must be able to work independently without direct supervision. Must possess strong organizational skills and be able to multi-task. Must have strong interpersonal skills and the ability to interact well with patients and their families.  Must be able to follow instructions, work quickly and accurately in a fast-paced environment. Analytical skills are necessary to communicate effectively, verbally and in writing.  Available to take calls on a rotational 24-hour basis.  Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.