Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
We are looking for a Service Tech to join our team supporting our Trade Show Division. The High-Volume Small Booth (HVSB) Service Tech is one of the first team members that our customers meet when visiting the Showroom for an appointment. This is an entry-level position that can lead to a fulfilling career with ample opportunity for growth! The ideal candidate has an advanced proficiency with hands-on assembly, is highly organized, focused on quality, and enjoys providing world-class customer service. If you thrive in a fast-paced environment that fosters creativity and multi-departmental collaboration, we want to speak with you! Who We Are: Innovative Environments is an award-winning, nationally recognized creative team that creates innovative tradeshow exhibit designs and unique workplace branding. In addition, our team at Innovative Environments provides the right solutions for custom corporate interiors, broadcast studios, and corporate and multifamily signage. To learn more, visit our websites: https://innovenv.com/Position Description:The HVSB Service Tech will maintain proper inventory, pull and prep orders, install/assemble, dismantle, pack, and ship customer booths and collateral to ensure that all items are included for a successful trade show. In addition, client previews and training are provided to assist customers in a successful set-up and event.The HVSB Service Tech helps Innovative Environments achieve its mission by being “Exceptionally Good” at small-booth assembly, training, and communication to ensure every client receives “World Class” customer service.Key Responsibilities:
- Inventory, Installation & Dismantle
- Inventory/collateral - pull, count and prepare for order. Communicate any discrepancies.
- Pulling & prepping orders – Review work order, pull, prep, set-up, disassemble, pack, and prepare for shipping.
- Provide manifests to freight manager - dimensions, weight, etc.
- At the conclusion of a show, items will need to be picked up or shipped back and set up again to be inspected and ensure all parts and materials are in good condition.
- Make repairs as necessary and inform HVSB Coordinator of any concerns. Warranty/Fix items covered and meet client requests as needed.
- Client Preview & Training
- Assemble client booth to exact specifications.
- Provide a detailed preview/demonstration of the assembly and dismantle process to result in an efficient and successful outcome for the client.
- Answer customer questions and resolve concerns throughout the process.
- Showroom / Warehouse
- Ensure that the showroom is in working order and clean daily to accommodate client appointments and walk-ins.
- Replace booth/display lights or materials as needed, clean shelves and counters from dust, organized area, vacuum.
- help in the warehouse as needed.
- Exceptional customer service skills
- Mechanically inclined
- Experience with hand tools
- Ability to clearly communicate instructions and processes
- Strong work ethic – focused on results and customer satisfaction
- Self-starter capable of working independently and ensuring deadlines are met
- Advanced time management skills and organizational skills
- Willingness to learn, coachable
- Advanced attention to detail
- High School Diploma or GED
- Previous warehouse experience – inventory, pulling orders and forklifts
- Ability to assemble various materials to construct a trade show booth
- Trade show experience and Forklift Certified preferred but not required
- Medical, dental, vision, life and disability insurance
- 401(K) with discretionary match
- Vacation and Holiday pay
- Personal and professional development
- A collaborative, high-energy culture that values teamwork and integrity
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FAQs About Service Technician (Trade Show- HVSB) Jobs at Innovative Environments Houston
What is the work location for this position at Innovative Environments Houston?
This job at Innovative Environments Houston is located in Houston, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Innovative Environments Houston?
Employer has not shared pay details for this role.
What employment applies to this position at Innovative Environments Houston?
Innovative Environments Houston lists this role as a Full-time position.
What experience level is required for this role at Innovative Environments Houston?
Innovative Environments Houston is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Innovative Environments Houston for this role?
Innovative Environments Houston offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Innovative Environments Houston?
You can apply for this role at Innovative Environments Houston either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.