Service Technician - Aqua Quip

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:

With over 65 years of experience and expertise, Aqua Quip, a front runner in the world of aquatic luxury and outdoor leisure, became a part of Leslie's family in January 2019.  We've consistently been trailblazers, pushing the boundaries in installation, service, repair, and maintenance within the industry. Our unwavering passion revolves around delivering user-friendly, dependable water care products. These encompass a wide spectrum, ranging from pools and spas to BBQs, outdoor kitchens, hearth, saunas, and an extensive selection of backyard accessories.

Job Overview:

Responsible for the sales, installation, and repair of swimming pool and related equipment for both residential and commercial customers. Provide exceptional service by interacting with Leslie's customers, offering expert recommendations, and delivering clear guidance. Work closely with the Service Manager to uphold and exceed all company guidelines, policies, and procedures. Deliver superior customer service and high-quality workmanship on every job.

Pay: $28.00 - $30.00 /Hourly

Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

Service Technicians are expected to deliver outstanding customer service, uphold the highest professional and ethical standards, and communicate clearly both verbally and in writing. Team members must maintain a neat, well-groomed appearance and consistently follow all company policies, safety guidelines, and safe driving/workplace practices.

• Diagnose and troubleshoot swimming pool, spa, fireplace, and other applicable equipment in response to customer service requests.

• Perform high-quality repairs, verify proper equipment functionality, and provide customers with guidance on care and maintenance.

• Organize and manage daily service routes for optimal efficiency while responding to customer inquiries in a timely and professional manner.

• Accurately complete all required service reports, invoices, and documentation.

• Repair of motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, backwash valves, PVC plumbing, copper plumbing, galvanized plumbing.

Qualifications:

• Hold a valid 01, 07, or 07B electrical license (if applicable).
• Have a valid driver's License with clean M.V.R
• Strong understanding of water chemistry and pool/spa-related chemicals.
• Ability to work outdoors in a variety of weather conditions.
• Excellent problem-solving skills with attention to detail.
• Strong communication skills to effectively interact with customers and team members.
• Ability to lift and carry equipment and tools as required.

Leslie's provides a robust benefits package, including:

• Comprehensive medical, pharmacy, dental, & vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company-paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company-paid short-term disability and voluntary long-term disability insurance.
• Pre-tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave.
• Paid holidays, including a floating personal day.
• Employee assistance and wellness programs.
• Product discounts at Leslie's Retail store

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

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