Service Technician

Mill Creek LumberSouth, NC

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Mill Creek Lumber and Supply Company is a leading provider of lumber and building materials, serving the construction industry since 1934. We are seeking a skilled and customer-oriented Fireplace Service Technician to join our team. As a Fireplace Service Technician, you will be responsible for installing, inspecting, maintaining, and repairing residential fireplaces. Your technical expertise and commitment to quality will contribute to our reputation for exceptional service.

Responsibilities:

Install, service, and repair gas, wood-burning, and electric fireplaces according to manufacturer guidelines and safety standards.
Conduct routine maintenance and diagnostic inspections to ensure fireplaces are operating efficiently and safely.
Troubleshoot issues and perform necessary repairs, including replacing parts and adjusting.
Provide exceptional customer service by addressing questions, explaining fireplace operation, and offering maintenance tips.
Ensure compliance with local building codes, manufacturer specifications, and company safety policies.
Maintain accurate records of service calls, repairs, and parts used.
Communicate effectively with customers, contractors, and internal teams to resolve service-related issues.
Keep work areas clean and organized, ensuring proper use and maintenance of tools and equipment.
Participate in training programs to stay updated on the latest fireplace technologies and industry standards.
Other duties as assigned.

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FAQs About Service Technician Jobs at Mill Creek Lumber

What is the work location for this position at Mill Creek Lumber?

This job at Mill Creek Lumber is located in South, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mill Creek Lumber?

Employer has not shared pay details for this role.

What employment applies to this position at Mill Creek Lumber?

Mill Creek Lumber lists this role as a Full-time position.

What experience level is required for this role at Mill Creek Lumber?

Mill Creek Lumber is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Mill Creek Lumber for this role?

Mill Creek Lumber offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Mill Creek Lumber?

You can apply for this role at Mill Creek Lumber either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.