Service Technician
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Overview
Remote
On-site
Compensation
$18-$18/hour
Job Description
Job Summary
We are seeking a reliable and mechanically inclined Field Service Technician to join our team. The ideal candidate will be responsible for providing exceptional customer support, troubleshooting equipment issues, and performing inspections, maintenance, and repairs at customer locations. This role requires strong problem-solving skills and the ability to work independently while maintaining a high level of customer satisfaction.
Responsibilities
- Respond promptly to customer service requests and ensure all service-related issues are resolved efficiently.
- Diagnose product and equipment issues at customer sites and determine appropriate corrective actions.
- Identify and recommend necessary spare parts required for repairs and maintenance.
- Travel to customer locations to perform inspections, preventive maintenance, repairs, and other service-related tasks (once hired permanently)
- Maintain accurate records of service calls, repairs, and customer interactions within the service database.
- Communicate effectively with customers regarding service findings, repair recommendations, and equipment status.
- Follow all company safety policies and procedures while performing field service work.
Required Skills
- Strong knowledge of hand tools, including wrenches, pliers, and related equipment.
- Experience using power tools such as electric drills, sanders, and similar tools.
- Electrical and mechanical troubleshooting experience.
- Excellent customer service and interpersonal skills.
- Ability to work independently and manage multiple service requests.
- Strong organizational and documentation skills.
Physical Requirements
- Ability to lift and carry up to 50 pounds.
- Ability to work in various customer site environments.
Requirements
- Ability to pass a background check.
- Must possess a valid REAL ID or U.S. Passport.
- Willing to travel per air or automobile (once hired permanently)
Compensation & Benefits
- Competitive pay starting at $18.00+ per hour, based on experience.
- Opportunities for training and professional growth.
- Travel opportunities.
Personnel Resources is an Equal Opportunity Employer.
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Automate your job search with Sonara.
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FAQs About Service Technician Jobs at Personnel Resources
What is the work location for this position at Personnel Resources?
This job at Personnel Resources is located in Pinckard, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Personnel Resources?
Candidates can expect a pay range of $18–$18 per hour for this role.
What employment applies to this position at Personnel Resources?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Personnel Resources?
You can apply for this role at Personnel Resources either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.