Service/Warranty Tech

Home Genius ExteriorsPittsburgh, PA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

Service / Warranty Technician

At Home Genius Exteriors, we're on pace to reach $500M in Annual Revenue in just 7 years on the market and we're seeking an experienced, well-rounded Service/Warranty Technician to join our growing team. We are looking for professionals who are proactive, resourceful, and capable of handling a wide variety of residential repair and service needs independently.

The ideal candidate has previous business ownership, management, or supervisory experience and takes pride in solving problems quickly and professionally.

What You'll Do

Complete residential service and warranty repairs across a variety of exterior home improvement products
Perform detailed field inspections and document findings with professional written briefs and photos
Troubleshoot issues and develop practical solutions in the field
Communicate directly with homeowners to resolve concerns professionally and efficiently
Coordinate and oversee repairs while maintaining high quality standards
Manage service timelines with urgency and proactive follow-through
Maintain strong organization and communication with internal teams

What We're Looking For

Previous business ownership, management, or supervisory experience strongly preferred
Strong general repair and troubleshooting abilities across multiple trades
Ability to work independently with minimal oversight
Experience handling customer conflict resolution professionally
Strong written communication skills for inspection summaries and reporting
Must provide own tools
Reliable transportation and valid driver's license required
Strong sense of accountability, urgency, and professionalism

Ideal Candidate Traits

Solutions-focused mindset
High attention to detail
Strong leadership presence
Comfortable making decisions independently
Fast turnaround and follow-through oriented

Schedule

Monday–Friday
Typical hours: 8:00 AM – 5:00 PM

Compensation

$70,000 Base + Bonuses
Long-term growth opportunities available

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FAQs About Service/Warranty Tech Jobs at Home Genius Exteriors

What is the work location for this position at Home Genius Exteriors?

This job at Home Genius Exteriors is located in Pittsburgh, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Home Genius Exteriors?

Employer has not shared pay details for this role.

What employment applies to this position at Home Genius Exteriors?

Home Genius Exteriors lists this role as a Full-time position.

What experience level is required for this role at Home Genius Exteriors?

Home Genius Exteriors is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Home Genius Exteriors?

You can apply for this role at Home Genius Exteriors either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.