Service Writer
Parish TractorRobertsdale, AL
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Job Description
Parish Tractor is a trusted Kubota dealership dedicated to providing exceptional service and support to our customers. We are seeking a detail-oriented and customer-focused Service Writer to join our team in Robertsdale, AL. If you have strong communication skills and a passion for customer service, we want to hear from you!
Job Responsibilities:
- Serve as the primary point of contact for customers requiring service and repairs.
- Accurately write up service requests, ensuring all details are recorded properly.
- Communicate with technicians to provide clear job instructions and manage workflow.
- Provide customers with service estimates, timelines, and updates throughout the process.
- Process work orders, warranties, and invoices efficiently.
- Maintain records of all service transactions and ensure proper documentation.
- Assist in scheduling service appointments and coordinating repairs.
- Ensure excellent customer satisfaction by addressing concerns and providing timely resolutions.
- Ability to work half days on Saturdays during busy season.
Qualifications:
- Prior experience as a Service Writer, Service Advisor, or in a comparable position is preferred.
- Knowledge of Kubota equipment or similar machinery is a plus.
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Proficiency in computer systems and service-related software.
- High school diploma or equivalent required; additional training or certifications are a plus.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Some heavy lifting up to 50 lbs. may be required.
Why Join Parish Tractor?
We are committed to providing high-quality agricultural and construction equipment, parts, and service. We pride ourselves on delivering exceptional customer service and maintaining strong community relationships.
We offer competitive wages and an excellent benefit package which includes medical, dental, vision, 401(k), paid time off, holidays, life insurance and more.
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FAQs About Service Writer Jobs at Parish Tractor
What is the work location for this position at Parish Tractor?
This job at Parish Tractor is located in Robertsdale, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Parish Tractor?
Employer has not shared pay details for this role.
What employment applies to this position at Parish Tractor?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Parish Tractor?
You can apply for this role at Parish Tractor either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.