Servicenow Capability Lead - Secops/Irm/Grc

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. ServiceNow Capability Lead - SecOps/IRM/GRCLocation:

• Need them in Overland Park (right outside KC, MO)
• Onsite 3x a week (Wed is anchor day and most ppl in tues, wed, thurs)
• Secondary location is Carey/Raleigh NC
• Open to re-lo candidates (no sponsorship)

Interview Process:

• 45 minutes with Vida (hour blocked)

Interview times:

• Tues 10:30-11:30
• Wed 1:30-2:30

role overview:

• This person is the domain authority accountable for capability maturity, backlog health, prioritization, stakeholder alignment, and governance discipline
• They stay out of configuration and development, but they do own the capability outcomes and ensure requests are routed through the right governance paths
  • Devs aren't tied to each module, they have 6 devs working in all the modules and 1 arch so these SN Capability Lead will be working with them and a Scrum Master

Project Scope (dig into details here):

• This role is a true Product Owner role but utilizing the title of capability owner to make the distinction between another area in the org that works with go to market products.
• The ServiceNow ecosystem is already built; this person will be responsible for enhancing capability that already exist on the platform. A big focus will be on maturing capabilities and moving ServiceNow into enterprise applications.
• Will be assisting to the following cycle of modules: SecOps, IRM, GRC. SecOps and IRM are the most important right now.
  • SecOps is underutilized and in the early adoption stage, will need a lot of maturity.
  • IRM is on a maturity journey, recently configured for business use and is the scaling stage.

Future:

• Currently on an AI journey, looking to build out a platform and should have a pilot by the end of the year.

Why is req open?

• Backfill

Team Size & Breakdown:

• Will work with various stakeholders and ServiceNow Delivery
• ServiceNow Delivery consists of Architect and Developers. Developers move across platforms.

High-Level Individual Duties:

• End to end ownership of ServiceNow capabilities across SecOps, GRC, and IRM.
• Manage cross domain backlog and prioritization.
• Enhance ServiceNow capabilities, mature SecOps and IRM modules.
• Story creations, adoptions, etc.

Must-Haves (Concepts & Tools):

• At least 5 years of experience as a Product Owner and working with ServiceNow
• Experience with SecOps, IRM, and GRC modules and scaling maturity from early adoption stage.
• Comfortable connecting workflows across domains, instead of staying in one lane.
• Experience with backlog management, prioritization, and writing high quality user stories
• Experience partnering with stakeholders, and technical teams of architects and developers

What Will Win (formerly known as Nice-to-Haves ):

• Understanding of ServiceNow AI capabilities, enablement, and adoption.
• ServiceNow Certified Systems Administrator (CS)
• At least one ServiceNow certification ( CIS-ITSM, CIS-ITAM, CIS-SAM, CIS-SPM, CIS-SIR)

Soft Skill Requirements

• Must have strong communication and organizational skills

For more information and other jobs available please contact our recruitment team at

careers@tekfortune.com

. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .