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Servicenow Tester

IconmaPlano, TX
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Job Description

Our Client, a Real Estate and Financial Services company, is looking for a ServiceNow Tester for their Plano, TX/ McLean, VA location.Responsibilities:

  • Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions.
  • This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.
  • All candidates must be either a US Citizen or hold a Permanent Resident Card as well as be a direct W-2 employee to our vendors.
  • Develop, document and maintain the test data, data validation, end to end testing flows.
  • Design, develop, and maintain automated test scripts using ServiceNow ATF
  • Create test cases based on functional and technical requirements.
  • Collaborate with developers, business analysts, and QA teams to validate functionality
  • Analyze test results and report defects in a timely manner
  • Participate in daily stand-ups, sprint planning, and other Agile ceremonies
  • Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
  • Develop reusable test templates for future automation initiatives
  • Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.
  • Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
  • Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
  • Conduct regression testing using ATF across ServiceNow upgrades/releases
  • Perform cross-browser testing and E2E user journey validation with external apps.
  • Test REST/SOAP integrations and external data flows.
Requirements:
  • 3+ years of hands-on ServiceNow ATF testing
  • Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
  • 2+ years experience with Javascript, HTML, CSS, Selenium
  • Must Have Qualifications: Hands on testing with Service Now.
  • Automation and Service Now Certificates are required.
  • Preferred: Java Script, Python, or Selenium.
  • 5–8+ years of QA.
  • 3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
  • Strong automation experience (Selenium)
  • Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
  • Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
  • 3+ years validating platform UI, Service Portal, Workspace UX.
  • Strong analytical, debugging, and communication skills.
  • 2+ years’ experience with Agile/Scrum methodologies
  • Knowledge of test planning, test case creation, and defect management
  • Proficient in identifying automation opportunities within the ServiceNow ecosystem.
  • ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
  • CI/CD experience (GitHub/Jenkins/Azure DevOps)
  • Experience with domain-separated instances
  • Prior experience in large-scale ServiceNow implementation projects
  • Scripting experience with Python, JavaScript, etc.
  • Enter Risk management team
  • IRM Module
  • ServiceNow Testing
  • Automation and Manual
  • Selenium or Selenium Web Driver
  • JavaScript
  • Python good to have
  • ServiceNow ATF (Automated Test Framework) is required with focus on IRM/GRC but not mandatory Any module is fine ( ITSM/ITOM)
  • Hands on testing on ServiceNow
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

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FAQs About Servicenow Tester Jobs at Iconma

What is the work location for this position at Iconma?
This job at Iconma is located in Plano, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Iconma?
Employer has not shared pay details for this role.
What employment applies to this position at Iconma?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Iconma?
You can apply for this role at Iconma either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.