Services And Support Coordinator
LancesoftNashua, NH
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Overview
Remote
On-site
Job Description
Job Details:Job Title: Services and Support CoordinatorLocation: Nashua NH 03063Duration: 2+ YearsDuties:
- We have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions.
- This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customer’s experience with Client solutions, processes, and services.
- Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
- Enter, Maintain, and support data entry in various systems to support delivery operations.
- Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
- Communicates with customers for issue resolution and response.
- Solves a broad range of service / support requests varying in scope and complexity.
- This critical role requires the following skills:
- Typically, minimum of 3 years relevant experience.
- Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.
- Experience with database tracking and management systems.
- Strong interpersonal skills to work with internal and external customers.
- Strong attention to details, ability to multitask and organizational skills.
- Will require understanding of general and technical aspects of various contract requirements and processes.
- Need to be able to document processes and work instructions.
- Ability work with reports and perform data analysis.
- Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
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FAQs About Services And Support Coordinator Jobs at Lancesoft
What is the work location for this position at Lancesoft?
This job at Lancesoft is located in Nashua, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lancesoft?
Candidates can expect a pay range of $20.
What employment applies to this position at Lancesoft?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lancesoft?
You can apply for this role at Lancesoft either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.