Shawnee Mall Security Officer

This Full Time Security Officer is responsible for maintaining a visible and accessible presence in the common areas of the shopping center to ensure a safe, orderly and comfortable shopping environment for customers, visitors, merchants and shopping center employees. 40 hour shifts include 3-day shifts 8a- 4p and 2 evening shifts 4p- 12a.

KEY ACCOUNTABILITIES:

• Conducts regular, comprehensive patrols of the center in a highly visible mode, observing irregularities in operations or building conditions.
• Attempts to deter/prevent criminal incidents in common areas and parking areas of the property.
• Provides assistance to visitors, customers, merchants and mall employees.
• Resolves safety hazards including, but not limited to the following:

Liquid Spills

Foreign Substances

• Observes merchant operations like opening and closing times.
• Acts as a guest service representative in providing information to all visitors, merchants and center employees.
• Prepares accurate and legible written reports which reflect patrol efforts and observation.
• Responds to different types of calls for service from customers, visitors, merchants or mall employees.
• Escorts Mall employees if requested
• Responds to Medical Emergencies
• Discourages disruptive or disorderly conduct upon encountering such behavior among customers, visitors, merchants or mall employees.
• Observes individuals committing criminal acts, request police assistance and maintains control of the situation until police arrive.
• Operates fire and safety equipment.
• Patrols parking lot to deter crime, endure customer safety, and address concerns.

Drug Screening & E-Verify Required