Shelter Life Coach

Expectations of your role:

• Conduct a thorough family assessment using screening, intake and placement of emergency housing families as assigned by the Housing Program Manager.
• Work in partnership with YWCA Employment Services staff to create a family development plan.​
• Meet weekly with assigned families to coordinate service delivery, aid in overcoming barriers to housing, assist in navigating the social service system and evaluate progress in meeting goals​
• Strong working knowledge of best practices of service navigation, for families, through a culturally responsive lens​
• Serve as a liaison for the agency with partnering hotels/motels​
• Participate in life skill classes for the clients
• Stock emergency housing units with hygiene supplies, cleaning supplies and household items.
• Actively participate in regular supervisory and team or unit meetings​
• Work internally with other YWCA departments (e.g., Children and Youth Services, Gender Based Violence Intervention and Prevention, Economic Advancement, Health and Safety) to provide seamless service provision​
• Create external connections with other culturally responsive social service providers or institutions (e.g., public schools, medical providers, government institutions) to ensure seamless service provision​
• Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions​

Must have's to be successful:

• At least (2) years of direct social service experience, including (1) year working with low-income and/or homeless families and/or victims of domestic violence ​OR Bachelor’s Degree with at least (1) year of direct social service experience working with low income and/or homeless families ​
• Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products ​​
• Knowledge of available resources in Seattle-King County for low income/homeless families ​
• Knowledge of mental health, drug and alcohol issues preferred ​
• Experience working with communities of color and people from different cultures than your own ​
• Must have valid Washington State Driver License, personal vehicle, insurance, and an acceptable driving record. (No more than 2 moving violation within a year period and no accidents within 3 years.)
• Ability and willingness to work independently and as a part of a team
• Core Competencies Expected: Initiative, Collaboration, Achieving Measurable Results, Ethics and Integrity, Problem Solving, Race & Social Justice Advocacy, Fostering Diversity ​

Hours, Rate, and Benefits

• Hourly Range: $28.00
• Hours: 40
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information.
• At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
• After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

• Continuously exchanges information through listening and talking with families, agency staff, volunteers and individuals in the community​
• Frequently stands, walks, sits and climbs in performing duties and in traveling to off-site meetings​
• Frequently reaches and grasps in using telephones, computers, and in general operations​
• Frequently lifts and carries up to 5 lbs. of paperwork, files and materials​
• Frequently to occasionally performs close work while updating files, reading program information and using computer​