landing_page-logo
Sign Up
People Serving People logo

Shelter Support Specialist - Morning

People Serving PeopleMinneapolis, MN

$25+ / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$25+/hour
Benefits
Paid Community Service Time
401k Matching/Retirement Savings
Health & Wellness Programs

Job Description

About us:

People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is the place for you.

What do we need?

We are looking for a customer-service-focused individual for our daytime Shelter Support Specialist role. The primary function of this position is to guarantee unsurpassed customer service to People Serving People’s guests by performing and providing quality control for all Front Desk activities, and ensuring the effectiveness of a 24/7/365 operation at the heart of People Serving People’s emergency shelter. We are looking for a sharp, resourceful, and adaptable thinker who embraces feedback and brings a collaborative mindset to the team.

*Official Internal Title for Shelter Support Specialist is Guest Services Associate.

Responsibilities for Guest Services Associate:

  • Contribute to warm and friendly environment by greeting and providing great hospitality to guests
  • Process guest intake, voucher renewals, and audit report paperwork
  • Respond to guests’ request for information and necessities
  • Answers telephone and relays messages for guests
  • Understand and follow all front desk policies and procedures in order to provide excellent guest service
  • Performs stocking and cleaning responsibilities as needed for shift

Pay and Benefits for Guest Services Associate:

  • $25.00 hourly
  • 8:00am- 4:30pm
  • Monday- Friday
  • 401(k) with employer contribution at 6 months.
  • Reduced cost parking or metro pass.
  • Financial wellness benefit.
  • The chance to make a real difference in the community.
Requirements:
  • Associates Degree in Human Services or related field; or 1 year of direct experience
  • CPR/First Aid/AED Certification or ability to obtain within 6months of hire
  • Strong computer skills and Microsoft Office experience
  • Strong experience working as a part of a team
  • Experience working with people from diverse cultural and socio-economic backgrounds
  • Experience working with families or individuals experiencing homelessness preferred
  • Knowledge of Hennepin County shelter system preferred

Powered by JazzHR

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Shelter Support Specialist - Morning Jobs at People Serving People

What is the work location for this position at People Serving People?
This job at People Serving People is located in Minneapolis, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at People Serving People?
Candidates can expect a pay range of $25 (per hour).
What employment applies to this position at People Serving People?
People Serving People lists this role as a Full-time position.
What experience level is required for this role at People Serving People?
People Serving People is looking for a candidate with "Entry-level" experience level.
What benefits are offered by People Serving People for this role?
People Serving People offers following benefits: Paid Community Service Time, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at People Serving People?
You can apply for this role at People Serving People either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.