Shift Lead - Flamingo/El Capitan
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Overview
Job Description
The Shift Lead - Flamingo/El Capitan at Las Vegas Petroleum is essential for managing store operations on the designated shifts. This role focuses on supervising staff, providing top-notch customer service, and ensuring adherence to company policies and safety standards. The Shift Lead will play a key role in the training and development of team members while assisting in inventory management and financial reporting. A proactive leader is needed to address challenges and foster a positive work environment.
Key Responsibilities:
- Operational Leadership: Oversee the smooth functioning of the store during assigned shifts, ensuring all tasks are completed efficiently.
- Customer Service: Deliver exceptional service to customers, addressing inquiries and resolving any issues effectively.
- Team Supervision: Coach and support team members, providing ongoing training to enhance their skills and performance.
- Inventory Oversight: Monitor stock levels and assist with ordering and receiving products as necessary.
- Financial Management: Handle cash register operations, ensuring accurate cash handling and financial reporting at the conclusion of shifts.
- Health and Safety Assurance: Enforce safety standards within the store and ensure compliance with health regulations.
- Effective Communication: Relay important information and feedback to management regarding store operations and staff performance.
Requirements
- High school diploma or GED required; further education in business or management is a plus.
- 1-2 years of experience in a retail environment, with supervisory experience preferred.
- Demonstrated leadership and team management skills.
- Strong verbal and written communication abilities.
- Competent in addressing customer complaints and providing effective solutions.
- Familiar with cash handling procedures and point-of-sale systems.
- Availability to work varied shifts, including nights, weekends, and holidays.
Physical Demands:
- Capability to stand for long periods and lift items up to 50 pounds.
- Ability to conduct physical tasks including stocking shelves and organizing product displays.
Benefits
Competitive hourly wage.
Opportunities for growth and advancement.
Employee discounts on food.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.