Shift Lead (Fiesta & Lake Mead)

The Shift Lead at LV Petroleum is responsible for overseeing the daily operations of the convenience store. This role requires a dedicated individual who can lead by example, ensuring that employees deliver exceptional customer service while maintaining the store's operational standards. The Shift Lead will supervise staff, manage inventory, handle cash transactions, and foster a positive working environment. This position is essential for maintaining smooth operations and implementing company policies.

Starting pay: PT or FT $16

Key Responsibilities:

1. Leadership: Directly supervise staff during shifts, providing guidance and support.
2. Customer Service: Ensure customers receive high-quality service and address any concerns promptly.
3. Inventory Control: Assist in monitoring stock levels and managing deliveries to maintain inventory.
4. Cash Management: Oversee cash handling processes and ensure accurate financial reporting.
5. Training: Train new employees on procedures and customer service expectations.
6. Health and Safety: Enforce safety protocols and maintain compliance with regulations.
7. Communication: Work closely with other management to communicate operational needs and employee performance.

Requirements

• High school diploma or equivalent is required.
• 1-2 years of experience in retail or customer service, with some supervisory experience preferred.
• Strong leadership skills and ability to motivate a team.
• Excellent communication skills, both verbal and written.
• Problem-solving skills and ability to handle customer complaints effectively.
• Familiarity with inventory systems and cash registers.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for long periods and lift items up to 50 pounds.
• Must be capable of performing physical tasks such as stocking shelves and organizing products.

Benefits

Competitive hourly wage.

Opportunities for growth and advancement.

Employee discounts on food and fuel.