Shift Lead (Starbuds)

Vireo HealthLongmont, CO

$18+ / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$18+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Who we are:Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth.Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment.What we offer:

Compensation: $18.17 per hour plus tips*
Full time hours at our Starbuds location in Longmont, Colorado
Benefits Offered: Medical, Dental, Vision, STD, LTD, HSA, FSA, Dependent Care, Voluntary Life, EAP, 401(k) Match

*As a tipped industry, tips are and can be variable as a result of many factors, including shift availability, schedule, full-time/part-time status, hours of operations, weekends/nights, and specific dispensary. Our wage range is a realistic representation of the overall earnings opportunity when joining the Vireo Health of Rocky Mountain team, which includes prominent banners such as Star Buds, LivWell, and EveryDay Weed. What the role is about:As the Shift Lead, your role is pivotal in ensuring the seamless operation of our stores, where exceptional customer service and operational efficiency intersect. You are a crucial link that aids the Store Director and Assistant Manager in maintaining a harmonious balance of adherence to policies, procedures, and operational guidelines while simultaneously enhancing the customer experience. Your contributions play a vital role in the overall success of our dispensary, making each customer visit a memorable one. The Shift Lead is a non-supervisory role, intricately woven into the fabric of our daily store operations, ensuring every aspect runs like a well-oiled machine.What impact you’ll make: Customer Service (40%)

Provide customers with a friendly and welcoming experience, assisting them as needed
Offer product information and guidance, answering questions and helping customers find suitable product
Address customer inquiries and concerns, striving to ensure their satisfaction
Maintain a clean and organized store environment to create an enjoyable shopping experience
Collaborate with the team to suggest improvements based on customer feedback
Assist with returns and exchanges, ensuring a hassle-free process for customers

Cash Handling and Transactions (25%)

Support the team in training staff on proper cash handling and transaction procedures
Work together with colleagues to perform daily cash reconciliation and reporting
Collaborate with the finance department to enhance cash flow and financial efficiency
Participate in routine cash register audits to verify accurate cash handling
Assist in refining and simplifying cash handling procedures for the team
Help colleagues with advanced cash register functionalities for smoother transactions

Inventory Management (15%)

Contribute to maintaining product quality and safety standards
Support the organization of products for easy restocking and accessibility
Collaborate with the inventory management team to ensure accurate inventory levels
Assist in implementing in-store promotions and sales strategies to manage inventory
Participate in monitoring supply chain performance and identifying process improvement opportunities
Collaborate with team members to report and analyze product trends and customer preferences

Please note that the percentage allocations are a general estimate and may vary based on business needs and priorities. Additional duties may be required as needed to support overall operations.What you’ve accomplished:

High school diploma or equivalent
Must be at least 21 years of age
Previous experience in a retail or customer service role is preferred
Knowledge of cannabis and its products is a plus
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Proficient in cash handling and accurate basic math calculations
Reliable, punctual, and possesses a strong work ethic

Working Conditions (Schedule, Environment, Travel)

Ability to lift 25 lbs. or more multiple times per day
Stores are open 7 days a week from 8:00 am – 11:45 pm (varying by location), nights, weekends & holidays
The schedule will vary depending on the needs of the business
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in the state of Colorado

Why Choose Vireo?Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture. At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives. Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com

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FAQs About Shift Lead (Starbuds) Jobs at Vireo Health

What is the work location for this position at Vireo Health?

This job at Vireo Health is located in Longmont, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Vireo Health?

Candidates can expect a pay range of $18.17 (per hour).

What employment applies to this position at Vireo Health?

Vireo Health lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Vireo Health?

Vireo Health is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Vireo Health for this role?

Vireo Health offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Vireo Health?

You can apply for this role at Vireo Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.