Shift Leader

Dunkin'Presque Isle, ME

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Overview

Remote

On-site

Job Description

Dunkin'Dunkin' - Immediate Shift Leader Needed

Are you passionate about delivering a great guest experience and leading a team to success?

We are looking for talented Shift Leaders to join our Dunkin' team! As a Shift Leader, you will be responsible for coaching Crew Members to execute operational Brand standards and ensure a friendly guest experience. If you have a great focus, passion for excellence, and strong problem-solving skills, we want you on our team!

Competencies:

Great Focus:
Understands and exceeds guest expectations
Displays a sense of urgency with guests
Resolves guest concerns promptly
Passion for:
Sets high standards for self and others
Consistently meets or exceeds goals
Contributes to overall team performance
Problem Solving and Decision Making:
Identifies and resolves issues
Makes decisions effectively
Interpersonal Relationships & Influence:
Develops and maintains relationships with team members
Operates with integrity and treats others with respect

Skills and Qualifications:

Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred

Responsibilities:

Team Environment:

Support a respectful team environment
Communicate shift priorities, goals, and results with team members
Support the training of crew members
Provide coaching and feedback to crew members

Operational Excellence:

Create and maintain a guest-first culture in the restaurant
Resolve guest issues promptly
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment

Profitability:

Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during the shift
Ensure all products are prepared according to Brand standards

Location: Presque Isle

If you are a motivated individual looking to grow your skills in a fun and dynamic environment, apply now to become a part of our Dunkin' team!

Ouimet/Jacks LLC - You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Benefits

Tips, Bonus pay, Flexible schedule, Paid time off, Health insurance

Job Type

Full time

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FAQs About Shift Leader Jobs at Dunkin'

What is the work location for this position at Dunkin'?

This job at Dunkin' is located in Presque Isle, ME, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Dunkin'?

Employer has not shared pay details for this role.

What employment applies to this position at Dunkin'?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Dunkin'?

You can apply for this role at Dunkin' either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.