Shift Leader
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Overview
Job Description
LV Petroleum is seeking a dedicated Shift Leader to join our dynamic team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring that the highest standards of service and efficiency are maintained. You will lead a team of employees, providing guidance, support, and training while fostering a positive work environment that encourages teamwork and productivity. Your role will be crucial in managing customer interactions and resolving any issues that may arise during your shift.
Key Responsibilities:
- Team Leadership: Supervise staff during shifts, offering direction and support to ensure operational success.
- Customer Service: Maintain exceptional service standards, addressing customer inquiries and complaints efficiently.
- Operational Management: Oversee daily operations, ensuring adherence to company policies and procedures.
- Training and Development: Assist in the training and onboarding of new employees, promoting a culture of learning.
- Inventory Management: Monitor inventory levels and coordinate with suppliers for timely replenishment.
- Health and Safety Compliance: Ensure all staff follows health and safety regulations during their shifts.
- Financial Reporting: Manage cash handling processes and assist with daily financial reconciliation.
Requirements
- High school diploma or equivalent; some college education is a plus.
- 2+ years of experience in a supervisory role within the retail or food service industry.
- Proven leadership skills with the ability to motivate and manage a diverse team.
- Exceptional communication and interpersonal skills.
- Strong problem-solving abilities and the ability to work under pressure.
- Basic knowledge of inventory management and financial processes.
- Availability to work flexible hours, including nights, weekends, and holidays.
Physical Requirements:
- Ability to stand for extended periods and perform physical tasks related to operations.
- Capacity to lift up to 40 pounds as necessary.
Benefits
Competitive hourly wage.
Opportunities for growth and advancement.
Employee discounts on food.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
