Shift Manager - Players Club
Bally's CorporationTiverton, RI
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development
Job Description
Responsibilities:
- Hiring, training, and developing staff of Players Club reps, Supervisors and Shift Manager.
- Maintaining an accurate database of Players Club accounts.
- Researching and resolving guest issues related to their Players Club accounts including, but not limited to, point discrepancies.
- Creating and maintaining all departmental Policies & Procedures.
- Ordering and tracking of all departmental items/stock following budgetary guidelines.
- Creation of certain specific promotions in ACSC, including Bonus Rewards promotions/offers.
- Execution of certain specific promotions in Total Promo, including random winner drawings.
- Creating and maintaining user accounts in the Total Promo system.
- Ensuring that all promotions are adequately staffed and troubleshooting any issues.
- Serve as manager of Bus Tour operations including booking, budget tracking, issuance of group package offer, and creation of groups in ACSC for tracked play.
- Responsible for overseeing all Box Office operations including staffing and troubleshooting issues related to ticket sales of in house events.
- Attending and participating in general staff and weekly departmental meetings.
- Attendance and participation in developmental conferences and workshops.
- Ensuring the timely and accurate communication of all relevant facility, departmental, promotional, and event information to all members of the department.
- Handling guest situations, phone calls and emails.
- Working closely with other departments to resolve any guest issues that may arise.
- Other duties as assigned by department Director.
Working Conditions:
- Mostly indoors and generally climate-controlled environment
- Will be exposed to noise, smoke, and odors
- Working with others and independently
Target Salary Range: ($50,000.00)
Bally's Lincoln Casino Resort: About | LinkedIn
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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FAQs About Shift Manager - Players Club Jobs at Bally's Corporation
What is the work location for this position at Bally's Corporation?
This job at Bally's Corporation is located in Tiverton, RI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bally's Corporation?
Employer has not shared pay details for this role.
What employment applies to this position at Bally's Corporation?
Bally's Corporation lists this role as a Full-time position.
What experience level is required for this role at Bally's Corporation?
Bally's Corporation is looking for a candidate with "Director" experience level.
What benefits are offered by Bally's Corporation for this role?
Bally's Corporation offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Bally's Corporation?
You can apply for this role at Bally's Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.