Shipping & Fulfillment Coordinator

Shipping & Fulfillment Coordinator

About Restore Hyper Wellness

Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.

Why Join Us?

• Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation.
• Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day.
• Innovation and Collaboration: Work in a dynamic environment where you'll collaborate across multiple departments, contributing to a comprehensive wellness strategy.
• Commitment to Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies, including onsite services at our Austin Headquarters office.
• Growth and Development: Access opportunities to develop your skills, advance your career, and help shape the future of wellness.

Role Overview

Job Title: Shipping & Fulfillment Coordinator

Location: North Scottsdale, Arizona

Department: Supply Chain

Reports to: Tishana Parris

Job Type: Short-term Contractor, Tuesday-Thursday, Biweekly, 4 hours per day

The Shipping & Fulfillment Coordinator is responsible for managing the biweekly shipments to California and Louisiana. This role involves receiving inbound shipments every Tuesday, reconciling products against outstanding studio orders, and ensuring accurate and timely outbound fulfillment to all studio locations. This is a hands-on, detail-oriented position that plays a critical role in maintaining product flow and studio satisfaction. You are required to work twelve hours biweekly, every Tuesday-Thursday.

Role and responsibilities

Inbound Receiving

• Receive incoming product shipments.

• Inspect all packages and items for damage, shortages, or discrepancies upon arrival

• Count and verify received quantities against packing slips or purchase orders

• Log received inventory accurately into tracking system or spreadsheet

• Flag and document any damaged, missing, or incorrect items immediately

Order Matching & Verification

• Pull current studio orders and cross-reference against received inventory

• Match products to each studio's order, ensuring correct items, quantities, and variants

• Identify and resolve any discrepancies between received stock and order requirements

• Communicate shortages or substitutions to the supply chain team.

• Organize picked orders by studio for efficient packing and shipping

Outbound Shipping

• Pack orders securely and appropriately for transit to each studio location

• Label all packages accurately with correct studio name, address, and order details

• Generate or print shipping labels and select appropriate shipping carrier/method

• Hand off or schedule pickup with carrier by the designated cut-off time

• Record all outbound shipment tracking numbers into tracking spreadsheet.

General Duties

• Maintain a clean, organized, and safe shipping/receiving area

• Restock and organize supplies (packing materials, tape, labels) as needed

• Report recurring inventory or fulfillment issues to supply chain team

Qualifications

Required

• Strong attention to detail and accuracy in counting and matching inventory

• Ability to follow a repeatable process independently with minimal supervision

• Basic computer skills - ability to use spreadsheets, email, and shipping platforms

• Physical ability to lift and move packages up to 40 lbs

• Reliable and punctual - must be available every other Tuesday

Preferred

• Prior experience in shipping, warehousing, fulfillment, or logistics

• Familiarity with shipping carriers (UPS, FedEx, USPS) and online shipping tools

• Experience with inventory management software or order management systems

• Comfortable working in a fast-paced, time-sensitive environment

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.