Shipping Coordinator Lead

The Shipping Coordinator Lead is responsible for managing all shipping and fulfillment operations for a designated customer within the plant. This role ensures that all customer orders are packaged, documented, and shipped accurately and on time according to customer specific requirements. The Shipping Lead provides day-to-day leadership to the shipping team, coordinates closely with production, and serves as a key contact for customer shipment communication. Success in this position requires strong organizational skills, attention to detail, and the ability to lead a team in a fast-paced manufacturing environment. 

Who We Are: Founded in 1965, Prince Service & Mfg. has been synonymous with quality work for more than 55 years. From our humble beginnings, to where we are today, serving our customers with superior products has been an unchanging goal for us. Our approach has been passed down through generations, and we are proud to serve both our customers and employees with a foundation in our core values. Without satisfied employees, we can’t serve our customers with the selfless care, ethical nature, and overall integrity we promise. We are proud to maintain an employee-focused company, where our team members feel supported and excited to come to work. We want your confidence and determination to shine in all you do - join our team today!    

Location/Schedule: Macon, GA / 1st shift 

Requirements

What You’ll Do: 

• Oversee daily shipping operations for assigned customer account(s).
• Ensure all products are pulled from production and staged appropriately to meet shipping schedules.
• Follow and enforce customer-specific packaging instructions and labeling requirements.
• Prepare and verify all shipping documentation, including packing slips, bills of lading, and customer-required paperwork.
• Maintain accurate shipment records and ensure documentation is completed correctly before dispatch.
• Serve as a point of contact for customer shipping-related questions, updates, and concerns.
• Communicate shipment status, delivery schedules, and any potential delays in a professional manner.
• Lead, support, and coordinate the daily activities of shipping associates.
• Work closely with production and warehouse teams to ensure product availability aligns with customer shipping needs.
• Identify and escalate issues that may impact shipment timelines or customer satisfaction.
• Support continuous improvement initiatives related to shipping efficiency and accuracy.
• Ensure compliance with plant safety policies, shipping regulations, and company procedures.

Who You Are: 

• High school diploma or GED required; additional education or certifications are a plus.
• Minimum of 3 years of experience in a lead or supervisory role within shipping, logistics, warehouse, or manufacturing operations.
• Proven ability to lead a team, prioritize tasks, and meet deadlines.
• Strong communication skills with both internal teams and external customers.
• Basic computer skills and experience with shipping systems or ERP software preferred.
• Experience working with customer compliance programs and specialized packaging standards.
• Familiarity with lean manufacturing or continuous improvement practices.

Benefits

What We Offer: 

• Excellent Compensation  
• Medical, Dental, & Vision Insurance  
• Health Savings Account  
• Life & Disability Insurance  
• Employee Assistance Program  
• Team Meetings   
• Employee Committees & Involvement  
• Bonus Incentive Program  
• Community Service Day  
• Team Events & Activities  
• Awesome Company Culture 

We kindly ask that applicants refrain from contacting the company directly regarding application status. Qualified candidates will receive a phone screen invite from the recruiting team. 

Prince Service & Manufacturing is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.