Shipping Dock Manager

Lifetime BrandsHagerstown, MD

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Job Description

We are seeking a highly organized and energetic Shipping Dock Manager to oversee the daily operations of our warehouse loading dock. In this role, you will be responsible for orchestrating the physical flow of goods, managing dock traffic, and supervising dock staff. Your primary goal will be to ensure that all inbound and outbound shipments are processed safely, accurately, and on schedule. The ideal candidate has strong leadership skills, a deep understanding of warehouse logistics, and a commitment to maintaining a safe, efficient workspace.Key Responsibilities

Supervise and train warehouse handlers, forklift operators, and dock clerks.Schedule and coordinate dock times for incoming and outgoing carriers.Direct the physical flow of goods from packaging and staging to final truck loading.Inspect the physical condition of dock equipment (shifters, ramps, forklifts) and arrange repairs.Oversee loading and unloading operations to ensure accuracyManage diverse unit loads, including standard palletized freight, floor-loaded goods, and specialized slip-sheeted shipments using push-pull attachments.Verify physical shipment counts and conditions against basic shipping documents like Bills of Lading (BOL).Troubleshoot staging bottlenecks to keep dock doors clear and trucks moving on time.Scan and log movements using warehouse management systems (WMS) or handheld inventory scanners.Enforce strict compliance with major retail customer routing guides to prevent costly vendor chargebacks and penalties.Serve as the main point of contact for truck drivers and domestic freight carriers on the dock.Resolve immediate shipment discrepancies or loading issues directly with drivers.Collaborate with warehouse managers to optimize daily shipping and receiving schedules.Enforce strict warehouse safety programs and OSHA regulations across all loading dock zones.

Requirements and Qualifications

5+ years in shipping, logistics, or warehouse operations, with at least 2 years in a supervisory role.High school diploma or equivalent.Forklift Operator certification is required.Proficiency with Warehouse Management Systems (WMS) and RF scanners; hands-on experience with Manhattan Active / SCALE is highly preferred and a major plusSolid understanding of trailer weight distribution, cube optimization, and hands-on experience/knowledge of slip sheet loadingAbility to stand for long periods, work in varying warehouse temperatures, and lift heavy items.Strong communication, quick problem-solving abilitiesProven ability to work under high pressure, handle unexpected logistics delays, and solve problems quickly to meet strict routing deadlines.

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FAQs About Shipping Dock Manager Jobs at Lifetime Brands

What is the work location for this position at Lifetime Brands?

This job at Lifetime Brands is located in Hagerstown, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Lifetime Brands?

Employer has not shared pay details for this role.

What employment applies to this position at Lifetime Brands?

Lifetime Brands lists this role as a Full-time position.

What experience level is required for this role at Lifetime Brands?

Lifetime Brands is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Lifetime Brands?

You can apply for this role at Lifetime Brands either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.