Shop Educator/Department Lead

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Benefits

• Competitive hourly base wage plus commissions and performance based incentives, base wage is based on experience.
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Medical, Dental, Vision Benefits
• Paid Time Off

The Ideal Candidate

• 2+ years experience in managing performance targets across multiple health and wellness industry locations.
• 4+ years of experience as an esthetician with strong treatment knowledge who has the ability to train based on individualized learning styles
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
• Background in hospitality and client service.
• Esthetician License
• Previous experience leading a team of 30+ members
• Strong communicator, comfortable providing feedback and coaching peers

About the Role

As Shop Educator: Department Lead, you partner with the Store Manager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and results driven work place. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client.

What You'll Do

Team & Shop Management

• Help manage and develop 30+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Help manage specific day-to-day tasks and operations, to help drive business forward
• Build and foster relationships with employees and clients
• Drive revenue through scheduling optimization and shop utilization
• Assist in the development/execution of business plans to achieve shop forecasts and goals
• Help manage the shop's KPI's to increase revenue

About Heyday

We're Heyday, a fast-growing skincare brand transforming the facial experience-and we're just getting started. With over 1 million facials performed over the past ten years, we've proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it's not just about skin. It's about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We've been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you're an esthetician, shop leader, or part of our corporate team, you'll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we're always looking ahead-because the best is yet to come. Ready to be part of what's next?

Our Commitment:

Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.