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Shop Floor Tech

Judge GroupSocial Circle, GA
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Job Description

Location: Social Circle, GADescription:

Senior Desktop Support Technician – OT & Cybersecurity

Seeking a skilled desktop support professional with strong experience in shopfloor IT/OT environments and cybersecurity. This role supports and manages endpoint systems used in manufacturing, ensuring applications run smoothly and securely across multiple sites.

Key Responsibilities:

  • Provide Tier 2/3 support for OT desktop systems and critical shopfloor applications
  • Build, configure, and upgrade endpoint environments in line with cybersecurity standards
  • Participate in global incident, problem, and change management processes
  • Act as the local liaison for infrastructure teams, vendors, and service providers
  • Maintain asset inventory (CMDB) and ensure compliance with global IT standards
  • Support projects and site-specific rollouts, including application deployments
  • Monitor and continuously improve system performance and security
  • Collaborate with cross-functional teams in a global 24/7 IT environment

Required Qualifications:

  • 3–5 years' experience supporting IT/OT systems in manufacturing or lab settings
  • Strong background in network troubleshooting and endpoint security
  • Working knowledge of ITIL and service management best practices
  • Experience with cloud environments (AWS, Azure) preferred
  • Bachelor’s degree in Computer Science or related field (or equivalent experience)
  • Certifications such as ITIL, PMP, or networking credentials are a plus

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact: lthorup@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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FAQs About Shop Floor Tech Jobs at Judge Group

What is the work location for this position at Judge Group?
This job at Judge Group is located in Social Circle, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Judge Group?
Employer has not shared pay details for this role.
What employment applies to this position at Judge Group?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Judge Group?
You can apply for this role at Judge Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.