Shop Tech to Service Advisor — Career-Track Growth Role

Skills can be learned. We're hiring for what can't be taught — a good person who genuinely wants to help, stays coachable, and gets better every day. If you served in the military, we especially want to hear from you. That discipline, attention to detail, and professionalism doesn't go unnoticed here.We're looking for one person — not a grease monkey, not a suit behind the counter, but someone who can do both over time. If you're good with people, take pride in your work, want to understand how vehicles work, and are looking for a real career path in the automotive industry, this role was built for you. 

Midas Olympia is a locally owned shop focused on building trust, delivering a great customer experience, and growing as a full-service repair destination. We're investing in our team, our process, and our reputation — and we need someone who wants to grow with us.

Most shops hire technicians. Most shops hire service writers. This role is designed to develop someone across both. You'll start by learning the shop — maintenance, inspections, workflow — and over time you'll cross-train into the front counter, learning how to guide customers, communicate vehicle needs clearly, and help turn inspections into approvals and repeat business.

This is not a temp position. It's not a lube-tech dead end. It's a structured growth path into one of the most valuable roles in any auto service operation: a Service Advisor who understands what's actually happening on the lift.

Inspect vehicles and document findings accurately and thoroughly

Install batteries, bulbs, filters, belts, and hoses

Learn shop workflow, repair order basics, and technician communication 

Learn to communicate inspection findings in plain, honest language

Help explain vehicle needs in a way that builds trust, not pressure

Learn the complete repair order and service advisor workflow

Automotive experience is helpful. The right attitude, communication skills, and work ethic matter more. 

You communicate clearly and confidently, without being pushy or scripted

You're coachable — you take feedback, apply it, and don't make excuses

You have mechanical interest or basic automotive aptitude

You want a career, not just a paycheck

We're open to candidates from a variety of backgrounds. If you have a strong work ethic and strong people skills, we want to hear from you. 

Military veterans are strongly encouraged to apply.

Parts store employees with strong customer interaction skills

Retail or hospitality employees with sales ability and a genuine interest in vehicles and helping people. 

                  Healthcare workers that are good with people and difficult situations that have sales skills.

Anyone who has worked in a fast-paced, customer-facing environment and wants to build something real.

Here's what doing this job well actually looks like: 

You're documenting vehicle condition clearly, and customers can understand what you found

Customers leave with a positive impression — and come back

You're identifying service opportunities through inspections and communicating them professionally

This position is designed as a stepping stone — not a holding pattern. As you develop your shop knowledge and build customer trust, you'll cross-train into service writer duties with increasing responsibility. The goal is to develop you into a confident, effective Service Advisor who understands what's happening on the lift because you've worked there. 

Service Advisors who know the shop are rare and valuable. We want to build one from the ground up — and we want it to be you. 

Locally owned and operated — your work matters here, and you'll be known by name

Real career development, not empty promises — we'll put your growth path in writing

Backed by the Midas brand — national reputation, lifetime guarantee on qualifying services, financing options

A shop culture that values professionalism, communication, and doing right by the customer