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Signage Customer Service

Black Diamond TechnologiesChicago, Illinois
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Paid Vacation
Health & Wellness Programs

Job Description

ChicagoSigns.com is looking for someone with experience with signage to join the team.  This will be a client touching position so the right candidate will have some experience with signage materials, builds, and installations but also a background in customer service.

Responsibilities: 

Responsible for following signage leads and communicating with customers about potential projects, and then bringing those leads to project completion. Should be able to talk clients through the process and explain materials, installation techniques, and requirements for successful projects. You will be responsible for art management (but not creation), quoting with vendors, and determining project scopes based on client needs and additive manufacturing constraints. You will have to facilitate install coordination and availability, shipping, parcels, etc. 

Preferred Skillset:

-Must be able to work Independently as well as with a team

-Must be able to work in fast pace environment with deadlines

-Proficient in Adobe Illustrator preferred

-Ability to read and create basic construction drawings

-Understanding of exterior and interior signage materials and additive manufacturing techniques

-Ability to communicate with and guide customers on projects, and discuss technical specs with manufacturers and installers

-Ability to source and quote projects from vendors, existing knowledge of industry vendors a plus

If you have familiarity with signage from banners to Channel lettering, have customer service experience we want to hear from you!

Compensation includes 

Competitive Base Pay

Bonus based on performance

Paid time off

Health Benefits (after 90 days)

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FAQs About Signage Customer Service Jobs at Black Diamond Technologies

What is the work location for this position at Black Diamond Technologies?
This job at Black Diamond Technologies is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Black Diamond Technologies?
Employer has not shared pay details for this role.
What employment applies to this position at Black Diamond Technologies?
Black Diamond Technologies lists this role as a Full-time position.
What experience level is required for this role at Black Diamond Technologies?
Black Diamond Technologies is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Black Diamond Technologies for this role?
Black Diamond Technologies offers following benefits: Health Insurance, Paid Vacation, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Black Diamond Technologies?
You can apply for this role at Black Diamond Technologies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.