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SIM Triage Operator

Continuum Resource NetworkPalo Alto, CA

Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Life Insurance

Job Description

We are helping our client find detail-oriented and proactive SIM Triage Operators to identify, investigate, and route autonomous vehicle issues across on-road and simulation environments.

In this role, you’ll analyze simulation and on-road data to detect issues, investigate potential root causes, and support the reproduction and resolution of autonomous vehicle system behavior. You’ll use technical triage tools and scripting to investigate issues, improve workflows, and help ensure findings are accurately categorized and routed to the appropriate teams.

The ideal candidate is a technically minded problem solver with experience analyzing complex system data and investigating issues within autonomous vehicle, simulation, or similar technical environments. You’re comfortable working with logs, sensor data, video, and metadata, can use scripting to automate repetitive analysis, and consistently apply established standards to distinguish between tooling and system behavior issues.

As a SIM Triage Operator, you'll:

  • Analyze simulation and on-road data, including logs, sensor outputs, metadata, and video, to identify, categorize, and route issues.
  • Correlate on-road issues with simulation scenarios to support issue reproduction, regression testing, and improved test coverage.
  • Apply established triage standards to investigate potential root causes and distinguish between simulation tooling issues and autonomous vehicle stack behavior.
  • Use dashboards, replay tools, log viewers, and triage platforms to investigate, document, and track issues.
  • Develop scripts for log queries, data extraction, batch tagging, and workflow automation.
  • Maintain triage dashboards, filters, queries, process documentation, and supporting operational workflows.

Requirements

Qualifications:

  • Bachelor’s degree in Computer Science, Computer Engineering, or related STEM fields.
  • Experience with autonomous vehicle systems, simulation environments, or related domains.
  • Experience analyzing logs, sensor data, video, and metadata to identify and categorize issues.
  • Scripting experience with Python, SQL, or similar tools for automation and data analysis.
  • Familiarity with Jira, dashboards, log viewers, replay tools, or similar triage and issue tracking systems.
  • Strong cross-functional communication and collaboration skills.
  • Experience maintaining technical documentation and operational workflows.
  • Detail-oriented mindset with the ability to consistently apply triage standards and prioritization criteria.

Bonus Qualifications:

  • Experience building or maintaining automation scripts and triage dashboards.
  • Familiarity with data analytics and workflow optimization tools.
  • Experience supporting AI-assisted triage workflows or tooling.

Benefits

401kLife InsuranceHealth Insurance

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FAQs About SIM Triage Operator Jobs at Continuum Resource Network

What is the work location for this position at Continuum Resource Network?
This job at Continuum Resource Network is located in Palo Alto, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Continuum Resource Network?
Employer has not shared pay details for this role.
What employment applies to this position at Continuum Resource Network?
Continuum Resource Network lists this role as a Full-time position.
What experience level is required for this role at Continuum Resource Network?
Continuum Resource Network is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Continuum Resource Network for this role?
Continuum Resource Network offers Life Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Continuum Resource Network?
You can apply for this role at Continuum Resource Network either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.