Site Manager

Mental Health Association - Western MALudlow, MA

$20+ / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Remote

On-site

Compensation

$20+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Position Summary

The Site Manager oversees the daily operations of their assigned site, ensuring high standards of service delivery for all individuals receiving support. This role operates under the guidance of the Program Coordinator and is crucial for maintaining a safe, efficient, and supportive environment.

Pay Rate: $21.50 an hour

Open Shift: Tuesday, Wednesday, & Friday 12pm-8pm, Thursday 9am-5pm, Saturday 8am-4pm (40hrs)

Key Responsibilities

Coordinate staff schedules and maintain adequate staffing ratios to ensure smooth program operations.
Oversee medication management, including counts, ordering, documentation, and verification.
Manage program finances, including petty cash, money counts, and check requests, with oversight from the Program Coordinator.
Assist with hiring, onboarding, and training new staff members to support program growth.
Ensure accurate and timely documentation of medications, participant goals, behavioral data, and incident reports.
Schedule and support participant attendance for medical, therapy, and community appointments.
Promote a safe and supportive environment by addressing safety concerns, reporting incidents, and modeling positive engagement with participants.
Communicate effectively with the Program Coordinator and team, participate in meetings and training, and collaborate to achieve program goals.

About New Ways Services – (ABI Division)

New Way is MHA’s residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Valid driver’s license, reliable vehicle, and sufficient automobile insurance, with a safe driving record.
Must be at least 21 years of age.
Ability to pass a background and CORI check.
Comfortable providing personal care to participants, including assistance with bathing, dressing, grooming, toileting, and mobility.

Must have a high school diploma or equivalent (GED, etc.)

At least six months of relevant experience; experience supporting individuals with brain injuries, mental health challenges, or developmental disabilities is highly desirable.
Strong commitment to creating a safe, supportive, and empowering environment for participants.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$20 an hour

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FAQs About Site Manager Jobs at Mental Health Association - Western MA

What is the work location for this position at Mental Health Association - Western MA?

This job at Mental Health Association - Western MA is located in Ludlow, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mental Health Association - Western MA?

Candidates can expect a pay range of $20 (per hour).

What employment applies to this position at Mental Health Association - Western MA?

Mental Health Association - Western MA lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Mental Health Association - Western MA?

Mental Health Association - Western MA is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Mental Health Association - Western MA for this role?

Mental Health Association - Western MA offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Vacation, and Parental and Family Leave for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Mental Health Association - Western MA?

You can apply for this role at Mental Health Association - Western MA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.