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Slot Dual Rate Supervisor

Buffalo Run Casino & ResortMiami, OK

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Job Description

Description
Summary of Duties:
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.
Position Purpose:
To provide leadership and oversee gaming operations when needed in the absence of the General Manager, Director of Casino Operations, Operations Manager, and department heads assuming oversight responsibility with decision making authority.
Knowledge, Skills, and Abilities:
  • Primary job responsibilities shall be as a Slot Attendant.
  • Report as needed to fulfill the job responsibilities as a Shift Supervisor.
  • Establish and maintain professional and courteous guest and employee relations.
  • Respond quickly and courteously to requests for service.
  • Provide cash exchanges and payouts to guests following jackpot procedures.
  • Maintain an accurate accounting of the funds.
  • Perform minor machine maintenance such as loading paper, ribbon, or repairing bill jams.
  • Be knowledgeable of all departmental and casino policies and procedures and all gaming rules and regulations.
  • Ensure compliance with federal and Tribal laws and regulations.
  • Observe and report any maintenance or cleanliness issues to the appropriate department head. Provide exceptional guest service.
  • Explain promotions and slot machine features to guests when needed.
  • Witness payouts to guests ensuring that jackpot procedures are enforced.
  • Become familiar with casino events and promotions in order to accurately inform guests.
  • Communicate all guest complaints or concerns to the Slot Personnel Coordinator.
  • Report all gaming machine malfunctions to the Slot Performance Coordinator in a timely manner.
  • Maintain a visual presence on the casino floor.
  • Assume the duties of another Shift Supervisor in his or her absence.
  • Take effective measures to ensure the shift runs smoothly.
  • Perform other duties as assigned.
Requirements:
Education/Qualifications:
  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Prior gaming or supervisory experience preferred.
Licensing:
  • Must be able to obtain and maintain the required Gaming License.
Work Requirements:
Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and/or temperature.
Acknowledgement:
I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.

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FAQs About Slot Dual Rate Supervisor Jobs at Buffalo Run Casino & Resort

What is the work location for this position at Buffalo Run Casino & Resort?
This job at Buffalo Run Casino & Resort is located in Miami, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Buffalo Run Casino & Resort?
Employer has not shared pay details for this role.
What employment applies to this position at Buffalo Run Casino & Resort?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Buffalo Run Casino & Resort?
You can apply for this role at Buffalo Run Casino & Resort either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.