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AAA Northern California, Nevada and Utah Insurance Exchange logo

Smart Home Security Technician-Level I

AAA Northern California, Nevada and Utah Insurance ExchangeA3 Smart Home - Tempe, AZ

$21 - $31 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$21-$31/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Why Work For Us?

  • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
  • 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
  • Benefits- Medical, Dental, Vision, wellness program and more!
  • Paid Holidays
  • Paid Time Off- Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
  • Collaborative Environment- AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program

.

This position is responsible for the installation, service, repair, maintenance, and upgrades of systems for AAA Smart Home new and existing customer base. These services are critical for the ongoing customer experience and satisfaction of the account base. This position is customer facing and responsible for consistently providing a memorable customer experience.

ESSENTIAL FUNCTIONS

Perform diagnostic evaluation of system issues and perform troubleshooting and repairs on low voltage security and home automation systems including cameras, thermostats, locks and more.

Install or upgrade new low voltage security and home automation systems inclusive of cameras, thermostats, door locks and more.

KNOWLEDGE AND SKILLS

Strong written and verbal communication skills

Previous experience with both hand and power tools (desired)

Some sales experience (desired)

EDUCATION, KNOWLEDGE, SKILLS, COMPETENCIES, CERTIFICATIONS/LICENSES

Two or more years in a customer service industry role

Strong customer service communication and conflict resolution skills

Valid driver's license required

Must be at least 21 years old.

Must qualify for applicable licenses / certificates

The ability to use hand tools, laptop, and tablet (required).

WORKING ENVIRONMENT/ MINIMUM PHYSICAL REQUIREMENTS

This position includes primarily field work. Physical requirements include standing, sitting, bending, lifting, and climbing. Lifting will include up to 40 pounds. Extensive use of a personal computer or tablet is required. Use of hand and power tools is required on occasion.

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis- Compensation Range: Min: $21.36/hr- Mid: $30.71/hr

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FAQs About Smart Home Security Technician-Level I Jobs at AAA Northern California, Nevada and Utah Insurance Exchange

What is the work location for this position at AAA Northern California, Nevada and Utah Insurance Exchange?
This job at AAA Northern California, Nevada and Utah Insurance Exchange is located in A3 Smart Home - Tempe, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at AAA Northern California, Nevada and Utah Insurance Exchange?
Candidates can expect a pay range of $21.36–$30.71 per hour for this role.
What employment applies to this position at AAA Northern California, Nevada and Utah Insurance Exchange?
AAA Northern California, Nevada and Utah Insurance Exchange lists this role as a Full-time position.
What experience level is required for this role at AAA Northern California, Nevada and Utah Insurance Exchange?
AAA Northern California, Nevada and Utah Insurance Exchange is looking for a candidate with "Senior-level" experience level.
What benefits are offered by AAA Northern California, Nevada and Utah Insurance Exchange for this role?
AAA Northern California, Nevada and Utah Insurance Exchange offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Community Service Time, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at AAA Northern California, Nevada and Utah Insurance Exchange?
You can apply for this role at AAA Northern California, Nevada and Utah Insurance Exchange either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.