Social Media and Community Management Specialist
QuidSan Diego, CA
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Social Media & Community Management SpecialistCompensation Range: 70-90k base + 10% bonus (depending on experience)This role is remote anywhere in the continental US. Become one of the changemakers. At Quid, you won't just be joining a team, but contributing to a culture of innovation, where every challenge becomes an opportunity to learn and grow. When you join our team, you’re not just stepping into a job, you’re embracing a future where we lead the game with the unmatched advantage of foresight. Position Overview Quid is looking for a Social Media & Community Management Specialist to grow our social presence and build meaningful relationships with the audiences we serve.You will manage Quid’s social channels, engage with our online communities, and help turn timely conversations into opportunities for the brand. Using Quid, you will identify and analyze trending news and emerging topics, then work with the marketing team to develop relevant, data-backed content.You will also support our earned media efforts by monitoring reporter request services such as Help a Reporter Out (HARO) and connecting journalists with useful insights and internal subject-matter experts.Key Responsibilities
- Manage Quid’s day-to-day presence across LinkedIn, X, Instagram, Facebook, Reddit, and other relevant channels.
- Create, schedule, publish, and optimize social content in partnership with the broader marketing team.
- Monitor comments, mentions, and messages, responding in a timely and authentic way.
- Build relationships with customers, prospects, partners, creators, analysts, journalists, and other industry voices.
- Use Quid to identify trending news, emerging conversations, and cultural moments relevant to our audiences.
- Conduct analyses in Quid and help turn the findings into timely social posts, visual insights, and rapid-response content.
- Identify and engage the people, brands, reporters, and organizations connected to relevant stories.
- Monitor reporter request services such as HARO and identify opportunities where Quid can provide useful data or commentary.
- Support the development of data-backed responses to journalists by gathering insights and coordinating with internal experts.
- Assist with employee advocacy and executive social programs by identifying opportunities and drafting content.
- Maintain a social content calendar while leaving room to respond to breaking news and emerging topics.
- Track engagement, audience growth, sentiment, content performance, and community health.
- Use performance data to test new content formats and recommend improvements.
- Flag potential customer service or reputation concerns and help coordinate the appropriate internal response.
- Bachelor’s degree in Marketing or related field
- 1–3 years of experience in social media, community management, content marketing, communications, public relations, or a related field.
- Hands-on experience creating and publishing content for social media.
- Strong writing and editing skills, with the ability to make complex topics clear and engaging.
- An understanding of how communication styles and content formats differ across social channels and online communities.
- Curiosity about news, business, technology, culture, consumer behavior, and emerging trends.
- An interest in using data and research to tell timely, relevant stories.
- Good editorial judgment and the ability to work quickly while maintaining accuracy.
- Strong communication, organization, and relationship-building skills.
- The ability to balance planned projects with timely opportunities.
- A willingness to learn new tools, experiment with content formats, and contribute new ideas.
- Comfort collaborating with colleagues across marketing, public relations, customer success, and other teams.
- Valid U.S. work authorization is required
- Experience with social listening, media intelligence, consumer research, or analytics tools.
- Experience supporting public relations or responding to reporter requests.
- Familiarity with Quid or another consumer and market intelligence solution.
- Basic experience creating social graphics, short-form videos, or data visualizations.
- Experience engaging communities on Reddit, LinkedIn, or other discussion-driven channels.
- Familiarity with employee advocacy or executive thought leadership programs.
- Growth in relevant followers and community participation.
- Increased engagement and meaningful interactions across Quid’s social channels.
- Consistent, timely responses to comments, messages, and relevant conversations.
- Speed and quality of content tied to trending news and emerging topics.
- Growth in relationships with customers, reporters, creators, and industry voices.
- Earned media opportunities supported through reporter requests and proactive engagement.
- Website traffic, registrations, and other actions influenced by social content.
- Continued improvement in content performance through testing and analysis.
- 20 Days PTO
- 13 Holidays
- Company provided equipment
- 401K with company match
- FSA/HSA options
- Paid Parental Leave & Reintegration Program
- Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving
- Medical, Dental, Vision Coverage
- 4 Week (1 Month) Sabbatical after five years
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FAQs About Social Media and Community Management Specialist Jobs at Quid
What is the work location for this position at Quid?
This job at Quid is located in San Diego, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Quid?
Employer has not shared pay details for this role.
What employment applies to this position at Quid?
Quid lists this role as a Full-time position.
What experience level is required for this role at Quid?
Quid is looking for a candidate with "Senior-level" experience level.
Does Quid allow remote work for this role?
Yes, this position at Quid supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Quid for this role?
Quid offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Parental and Family Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Quid?
You can apply for this role at Quid either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.