Social Media and Design Coordinator, North America

ABOUT THE OPPORTUNITY

The Social Media and Design Coordinator (North America) supports ONE's North America social media engagement strategy, encompassing high-profile campaigns in Canada and the United States. Reporting to the Media Relations Manager, North America Advocacy, the Coordinator works closely with communications colleagues across North America, Europe, and Africa, and is supported by staff throughout the organization as required.

This is a build moment for the North America team. We are standing up a new editorial function, and developing a rapid-response capability that turns breaking policy news into content within hours. You will help shape how that work reaches audiences rather than simply pushing it out the door, and you will learn fast-turnaround production alongside colleagues who do it under real deadlines.

Based in Ottawa or Washington DC, you bring a perspective to a team that works across both markets. You understand that a message built for a specific audience does not automatically across the border, and you can say specifically what needs to change. Ideally, you draft comfortably in French and English. You know what performs natively on each platform, and you can tell the difference between content that looks polished and content that actually moves people to act.

We are looking for someone who brings ideas rather than waits for direction, and who is willing to make the case for a different approach when the platform calls for it. You will get direct feedback on your work, and you are expected to offer it in return. You should have a demonstrable interest in development issues and African current affairs, the ability to communicate complex issues concisely, and real care for the detail.

This is a Full-Time opportunity reporting directly to the Media Relations Manager, and is based in the Ottawa or Washington DC areas.

IN THIS ROLE, YOU WILL

• Draft, schedule, and publish social media content (ideally in French and English) across ONE's North America channels, adapting messaging for Canadian and US audiences rather than duplicating it across both

• Design and format campaign materials, documents, and social assets in line with ONE's brand guidelines

• Contribute to rapid-response content alongside the Content Producer and the Media Relations Manager, turning breaking policy developments into publishable assets on short timelines

• Draft social copy that carries a clear advocacy ask, connecting ONE's campaigns to specific actions audiences can take

• Monitor platform trends and propose native formats suited to each channel, bringing ideas forward rather than waiting for direction

• Support ONE's owned channels, including the North America podcast and web content, and repurpose material across platforms and markets so that no asset is used only once

• Monitor comments and community engagement, flagging risks early and surfacing opportunities for the team to respond

• Track and report social media performance, identifying trends and translating metrics into recommendations for future content

• Develop ideas for social and news-media-friendly campaign moments and support their implementation

• Collaborate with communications colleagues in Europe and Africa, sharing North America content for wider use and adapting global material for North American audiences

• Additional responsibilities as assigned

WHAT YOU BRING TO ONE

• Bachelor’s Degree preferred, a liberal arts degree focused on political science, communications, or similar program 

• At least 1 year of relevant professional/intern experience (will consider internship experience)

• Proficient in Microsoft Office Suite, Google Suite, Canva, X/Twitter, Meta platforms, and other communication tools. 

• Basic design capabilities (ex. using Canva or other design software) and video creation and editing a strong asset  

• Ability to manage multiple, shifting priorities under tight deadlines while performing in a fast-paced, team-oriented environment  

• Related work history in poverty and infectious disease alleviation, advocacy, policy, legislation and/or demonstrable interest in the causes ONE supports  

• Authorization to work in Canada or the United Statesis required 

OTHER ATTRIBUTES

• An understanding of the complexities surrounding collaboration in a global matrix organization 

• Collaborative mindset and strong interpersonal skills focused on empathy, self-awareness, and relationship management 

• Appropriately manage emotions in high-pressure and stressful situations 

• Developing skills in critical thinking, communication, and relationship-building 

• Flexible and resourceful approach to work and decision-making 

• Independent problem solver 

LANGUAGE SKILLS:Fluency in English required. Fluency in French is a distinct advantage.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:  This role can be based in Washington, DC or Ottawa, Canada. The Washington, DC office has a hybrid attendance of 3 days per week in the office.  The Ottawa, Canada office is remote with employees working within the Ottawa-metro area to accommodate regular in-person meetings. Team schedules and business needs may dictate the specific days/times you need to be in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

COMPENSATION AND BENEFITS:ONE offers competitive compensation and an exceptional benefits package along with the opportunity to contribute to worldwide causes impacting those most in need. The salary range for this role is $45,000 - $65,000.   

APPLICATION INSTRUCTIONS:Are you ready to join ONE? Please submit a resumé and cover letter to this opening at ONE jobs!