Social Media Manager - San Francisco

This role is on-site in San Francisco in the Dogpatch neighborhood.

Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence.To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:

• Voice AI startup Giga raises $61M Series A

• DoorDash and Giga Partnership

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!

The Role

This role is focused on storytelling and building Giga's talent brand.

You'll work closely with our Chief of Staff to own our social media presence end-to-end: strategy, content creation, publishing, and measurement.

Over the next few months you may end up working with an incoming VP Marketing. We are investing in establishing credibility with candidates, customers, and the broader market. LinkedIn is the priority, with X as a secondary channel.

What You'll Do

• Build and manage the content calendar across LinkedIn and X

• Create content that establishes Giga as a category leader: in-person events, product launches, thought leadership, industry POVs

• Support the social presence of our founders

• Help us build relationships with relevant voices

• Track third party vendor performance and build a network of preferred vendors

• Track what's working and iterate: impact on recruiting, follower growth, engagement, share of voice

What We're Looking For

• 3-5 years in social media, ideally at a B2B SaaS or enterprise tech company

• Taste for what makes a startup feel credible and established

• You know who to call when we need to get something done

• You deliver on-time

• Strong writing skills + technical understanding. You can make complex AI/tech topics accessible.

• Comfortable with LinkedIn as the primary channel

• Experience creating content from scratch, not just scheduling posts

Perks & Benefits

• Catered lunch daily

• Dinner stipend

• $150/month wellness benefit (gym, fitness classes, mental health)

• 401(k) plan

• Paid parental leave (12 weeks maternal, 6 weeks paternal)

• Commuter benefits

• Medical, dental, and vision coverage

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Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.