Social Media Manager

Kaseya CareersNorwalk, Connecticut

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Position Summary

Kaseya is seeking a highly skilled and creative Social Media Manager with at least five years of B2B social media experience to add to its global marketing communications team. This role is ideal for an experienced social media leader with deep B2B experience who can balance strategy, execution, and mentorship while helping to elevate brand reputation across Kaseya and its portfolio of brands.

A successful social media manager at Kaseya will be able to collaborate, coordinate, and drive online engagement strategies that build the positive reputation of the Kaseya family of brands globally as well as work on corporate communications initiatives to drive customer awareness and positive sentiment about Kaseya’s vision, strategy, competitive differentiation and market momentum.

The position requires an understanding of social media best practices, and a desire to research and explore new strategies. As a key member of the global marketing communications team, the social media manager will be responsible for collaborating and executing on social media marketing strategies, video and image creation to support specific initiatives, reporting on metrics, and monitoring and managing brand reputation in social communities.

The ideal candidate will be both a thinker and a doer with a positive, can-do attitude who brings fresh ideas and a creative approach to the organization, with B2B global brand management experience.

Key Responsibilities

Own and drive the global social media strategy, aligning it with business goals and brand reputation
Act as a subject matter expert on social trends, platforms, and best practices
Mentor junior team members and uphold standards for content quality and performance
Lead content planning, including editorial calendars for campaigns and key initiatives
Oversee end-to-end content execution (copy, creative, publishing, optimization) across platforms
Ensure consistent messaging and brand voice across all social channels
Partner cross-functionally to support launches, company updates, and executive communications
Manage analytics and reporting, using performance insights to continuously optimize strategy

Required Qualifications

BA/BS Degree in Journalism, Communications or Marketing or related degree.
2+ Years experience with Meltwater, Sprout Social, and Canva software a plus
3-5 years Demonstrated experience creating and editing short‑form and long‑form video content for social platforms (e.g., LinkedIn, Instagram, YouTube), including basic motion, captions, and formatting for platform best practices.

Preferred Qualifications:

Ability to establish and meet tight deadlines, change directions when necessary, and manage multiple projects at once.
Self-motivated with ability to work independently and collaboratively in a fast-paced environment without direct supervision.
B2B public relations and social media experience related to technology products, IT, software or related industry strongly preferred.

Additional informationKaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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FAQs About Social Media Manager Jobs at Kaseya Careers

What is the work location for this position at Kaseya Careers?

This job at Kaseya Careers is located in Norwalk, Connecticut, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Kaseya Careers?

Employer has not shared pay details for this role.

What employment applies to this position at Kaseya Careers?

Kaseya Careers lists this role as a Full-time position.

What experience level is required for this role at Kaseya Careers?

Kaseya Careers is looking for a candidate with "Director" experience level.

What benefits are offered by Kaseya Careers for this role?

Kaseya Careers offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Kaseya Careers?

You can apply for this role at Kaseya Careers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.