Social Media Manager - Content Specialist

• Content Moderation
• Social Media Management
• Content Publishing
• Community Engagement
• Copywriting

• We are looking for a detail-oriented contractor to support a video content feed within our consumer mobile app.
• In this role, you will serve as the primary reviewer of user-submitted video content, ensuring all published content meets our established quality and community standards.
• This is a high-judgment, process-driven role that requires operational consistency and the ability to think critically when guidelines meet real-world edge cases.

• Review and make daily approval and rejection decisions on user-submitted video content based on established content guidelines
• Identify and escalate grey-area content that requires additional review or policy clarification
• Partner with internal stakeholders to revise and expand content guidelines as new content scenarios emerge
• Source and identify potential content creators across social platforms to expand the contributor pipeline
• Maintain accurate records of moderation decisions to support audit trails and trend analysis
• Identify opportunities to automate or streamline portions of the moderation workflow using AI-assisted tooling
• Provide regular reporting on content volume, approval rates, rejection reasons, and flagged patterns

• Hands-on experience managing organic social media for a brand, including content publishing, copywriting, and community engagement
• Working knowledge of platform norms, content formats, and best practices across major social channels (Instagram, TikTok, Facebook, etc.)
• Experience in a role requiring high-volume daily decision-making with strong attention to detail
• Strong judgment and comfort making consistent decisions in ambiguous situations
• Organized and self-directed, with the ability to manage a daily workload independently
• Experience writing or maintaining process documentation, guidelines, or playbooks is a plus
• Curiosity about or experience with AI tools is a plus

• You bring the discipline to work through a daily content queue accurately and efficiently, and the initiative to improve the process over time.
• You spot patterns, ask good questions, and leave systems better than you found them.

Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.