Social Services Administrative Support

Do you enjoy connecting with others and making people feel seen, valued, and supported?

Are you someone who thrives in a fast-paced, team-focused environment and enjoys helping others succeed?

If so, you may be the perfect fit for our One Senior Care family of businesses — including LIFE-NWPA, Mountain View PACE, and Buckeye PACE.

Job Summary:

As a Social Services Administrative Assistant, you’ll bring attentiveness, accuracy, and a friendly approach to every interaction. You’ll support participants, families, and your care team by managing administrative processes, scheduling, and communication — helping everything run smoothly so participants receive the best care possible.

This role is ideal for someone who is organized, dependable, and enjoys working closely with others. You’ll be part of a collaborative, people-centered team where communication, precision, and teamwork come first.

Hourly Wage:

$18.00 / hr.

Schedule:

First shift, full-time hours. Specific work hours will be established in consultation with your supervisor.

Benefits:

• 9 Paid Holidays
• PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement and Paid Training Opportunities
• Retirement Plan with company annual match
• Mileage Reimbursement at annual IRS rate as applicable

Duties/Responsibilities:

• Welcome participants and caregivers, assisting with check-in, check-out, and general inquiries

• Maintain accurate records, files, and databases for social services and center operations

• Support the preparation, recording, and distribution of meeting minutes, including IDT meetings

• Assist with care plan schedules and related documentation

• Provide administrative support to Master Social Workers and social services team members

• Participate in quality improvement initiatives and other team projects

• Build trust and rapport with participants, families, and team members through professionalism, empathy, and clear communication

• Ensure follow-up and task completion is timely, accurate, and collaborative

Everyone’s journey is unique. Even if you haven’t done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we’ll help you grow and succeed.

What Makes You a Great Fit:

• Friendly, approachable, and comfortable engaging with a wide variety of people

• Detail-oriented and organized, able to manage multiple priorities efficiently

• Team-focused and collaborative; values communication, follow-through, and shared success

• Able to follow established processes while using good judgment in daily tasks

• Excellent written and verbal communication skills

• CPR and First Aid Certification (or willingness to obtain after hire — we’ll provide the training!)

Education and Experience:

• Bachelors in social work or equivalent is preferred.

• 1 to 3 years of administrative support experience.

• Capable of and experienced in assisting individuals with special mobility needs.

• Proficient with Microsoft Office and capable of learning EMR systems.

Requirements:

• Requires valid State driver’s license with a clean driving record.

• Successful completion of background check, physical, drug screening, TB Screening

Physical Requirements:

• Works in well-lighted/ventilated office and therapy areas.

• Sits, stands, bends, lifts, and moves intermittently during working hours.

• Is subject to frequent interruptions.

• Must be able to assist with the evacuation of Participants.

Join Us!

At One Senior Care, you’ll be part of a compassionate team that makes a tangible difference in seniors’ lives — working together to keep participants safe, healthy, connected, and at home.

One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.