Social Services Assistant
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Overview
Job Description
Position Information
Job Series: Social Services Programs - Career Path
Classification: Social Services Assistant
Class Code: SSP10P
Pay Grade: SGS02
Salary Range: $35,610 - $52,703
Job Summary
The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.
Primary Responsibilities
Assist in client intake and service referrals. Provide basic counseling and resource navigation. Maintain accurate records and case documentation. Support community outreach and public education initiatives. Coordinate scheduling and follow-ups for client services.
Knowledge and Skills
Strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.
Minimum Qualifications
Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Nearest Major Market: Fayetteville
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