Social Services Specialist I/II
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Overview
Schedule
Full-time
Education
Social Work (LSW, LMSW, LICSW)
Career level
Senior-level
Remote
Hybrid remote
Compensation
$36,812-$39,572/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
This position may be located in Tulsa or Oklahoma City, Oklahoma.
Social Services Specialist
Annual Salary:
- Level I H20A: $36,811.95 + Full State Employee Benefits
- Level II H20B: $39,571.76 + Full State Employee Benefits
Travel is occasional. Must possess a valid driver's license and maintain required car insurance.
Minimum Qualifications:
Social Services Specialist I
- A Bachelor's Degree
- OR an equivalent combination of education and experience, substituting one year of experience in professional social work for each year of the required education.
Social Services Specialist II
- A Master's degree;
- OR a Bachelor's degree and one year of experience in professional social work;
- OR an equivalent combination of education and social work, substituting one year of professional social work for each year of the required education.
Job Responsibilities
- This position with the Provider Relations Department within the ADvantage Waiver of the Medicaid Services Unit is a hybrid in-person/telework position depending on the location of the applicant. The candidate will need to provide a high-speed internet connection (not a hot spot) to work remotely. If the candidate cannot maintain connectivity, they will be required to work from an OKDHS office.
- This position will manage and process newly assigned Member cases in the electronic database (Harmony) using the daily assignment report, ensuring compliance with ADvantage Waiver program requirements, with attention to detail.
- Maintains familiarity with Harmony and ICE systems for completion of job duties. Provides support for overflow workload across ADvantage operations as assigned, assisting other functional areas as needed to ensure operational efficiency and continuity of service. It requires the use of several state database systems to coordinate communications.
- The ideal candidate will have existing familiarity with these systems and/or be a fast learner on systems of this type.This position will be completing new Member case processing, including:• Provider Question Support (Harmony system)• Submit Help Desk tickets requesting additional information or support • Maintain a high level of customer service• Maintain a high level of professional communication within MSU while using MS TeamsPreference may be given to applicants with previous experience with ADvantage Program and/or the Harmony system.NECESSARY CONNECTIVITYMust be able to frequently lift up to 15 lbs for transporting computer.Must have stable and reliable home internet (high-speed and not a hotspot) for telework or will be required to work in the office.
__________
If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service.
Announcement Number: 26-GH157
83003808/JR63966
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FAQs About Social Services Specialist I/II Jobs at Oklahoma Human Services
What is the work location for this position at Oklahoma Human Services?
This job at Oklahoma Human Services is located in Oklahoma City, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Oklahoma Human Services?
Candidates can expect a pay range of $36,811.95 and $39,571.76 per year.
What employment applies to this position at Oklahoma Human Services?
Oklahoma Human Services lists this role as a Full-time position.
What experience level is required for this role at Oklahoma Human Services?
Oklahoma Human Services is looking for a candidate with "Senior-level" experience level.
What education level is required for this job?
The education requirement for this position is Social Work (LSW, LMSW, LICSW). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Oklahoma Human Services for this role?
Oklahoma Human Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Oklahoma Human Services?
You can apply for this role at Oklahoma Human Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.