Social Worker/Community Liaison

Social Worker/Community Representative

Senior Helpers is growing and looking to expand the care management team. Senior Helpers, the leading home care provider, is hiring a Social Worker/Community Liaison for Laurel, Crofton, Odenton and surrounding areas.

Senior Helpers is the first national in-home care company to be recognized as a Great Place to Work, many times and again in 2025. Senior Helpers culture is based on strong core values, recognition of achievements, and respect. If you are excited to use your talents and skills in a way that will truly make a difference in the healthcare market, then we are excited to meet you!

We are seeking someone who enjoys building relationships with referrers and families from within their community. You might be working in the health care sector as a social worker and looking to expand your horizons. We have a fantastic tool box of resources that make educating the community fun and easy.

Qualifications:

· LMSW, LBSW, preferred with experience in the senior care industry

· Occupational Therapist, Physical Therapist, LPN, RN considered

· Exceptional presentation skills and highly organized

· Experience with PowerPoint

· Experience with the elderly preferred

· Passion for the elderly a must

Here's why you'll love working with us:

• Unlimited Earning Potential
• that's right... Unlimited Earning Potential
• Flexible Schedule with Work/Life Balance
• Stability and Job Security
• A Healthy, Positive Work Environment
• You'll feel Appreciated & Valued

Primary Responsibilities (including, but not limited to):

· Identify all local influence centers (hospitals, nursing homes, assisted living with rehabilitation or respite care, doctor's offices and other health providers) to determine lead sources.

· Build and maintain database of potential referrers.

· Conduct training sessions to professionals and families that focus on dementia care and Parkinson’s disease care.

· Perform client assessments; create and input care plans into CRM program and coordinate with the office staff to ensure client needs are communicated and care starts in a timely manner.

· Personally visit and arrange meetings with persons responsible for or in a position to refer clients; this includes private, public, and non-profit organizations.

· Arrange presentations of Senior Helpers services at staff meetings in hospitals, nursing homes, doctor’s offices, and private companies as well as brokerage companies looking for labor hire partners.

· Attend trade shows, conferences and networking events representing Senior Helpers services. Network with others in the industry to develop additional lead sources.

· Manage periodic on-call calls with internal staff.

· Maintain and manage a (CRM) Customer Relationship Management System to track leads and follow-up on leads.

· Achieve weekly visit frequency with key targets and deliver messaging to potential referral centers.

· Use tracking sheets to record activity and submit to manager weekly.

· Meet with manager weekly to discuss opportunities, referrals status, activity, etc.